Zammad is a web based open source helpdesk/customer support system.
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app Fixes #6120 - Ticket overview screen remains empty with a loading spinner after executing a bulk action. 2026-05-22 21:57:40 +02:00
bin Closes #5961 - Maintenance: Double quote to prevent globbing and word splitting 2026-02-25 08:33:33 +00:00
config Follow-up 84b743dd06 - Fixes #6087 - Content-Security-Policy should be set more strict. 2026-05-22 23:03:12 +02:00
contrib Maintenance: Update release script to properly create language list. 2026-05-06 09:43:40 +02:00
db Maintenance: Inactivate deprecated es-ca locale with Zammad 7.x. 2026-05-22 16:14:03 +02:00
doc/developer_manual Maintenance: Ensure services have a single entry point and an easy way to pass current user 2026-04-23 12:39:32 +03:00
i18n Fixes #6120 - Ticket overview screen remains empty with a loading spinner after executing a bulk action. 2026-05-22 21:57:40 +02:00
lib Maintenance: Correct note for pnpm nodeLinker hoisted mode. 2026-05-22 15:00:52 +02:00
log Init version. 2012-04-10 15:31:21 +02:00
public Maintenance: Fix gulp build. 2026-05-20 11:42:21 +02:00
script Maintenance: Extend cleanup.sh for some development / AI related files 2026-05-05 11:21:46 +02:00
spec Maintenance: Rubocop to prevent sensitive fields in GQL return types - narrow _key matching. 2026-05-22 20:06:13 +02:00
test Maintenance - Cleanup remaining MySQL mentions 2026-04-29 09:21:16 +02:00
tmp Maintenance: Enable Markdown linting and adjust content. 2025-03-20 14:43:32 +01:00
vendor Refactoring: Resolved vendor/lib/* path by moving OmniAuth custom authentication backends to lib/omniauth/. 2019-10-28 08:51:22 +01:00
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.coderabbit.yml Maintenance: Improve CodeRabbit config to ignore weblate MRs 2026-05-21 08:26:44 +02:00
.dockerignore Fixes 5685 - Docker stack cannot run Rails without using the docker entrypoint 2025-07-02 10:28:28 +02:00
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.gitleaks.toml Revert "Maintenance: Add missing ignore for gitleaks regarding tests." 2025-01-27 12:11:19 +01:00
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.graphqlrc.json Feature: Mobile - Use GraphQL query for search 2022-08-12 14:18:22 +02:00
.markdownlint.yml Maintenance: Update markdownlint rules. 2025-11-13 10:01:21 +00:00
.overcommit.yml Maintenance: Improve markdownlint phase in the overcommit hook to consider staged files only. 2026-04-15 10:56:50 +01:00
.oxfmtrc.json Maintenance: Move from prettier to oxfmt as our formatter. 2026-03-18 17:04:31 +01:00
.oxlintrc.json Maintenance: Update dependency oxlint to ^1.63.0 2026-05-06 11:16:48 +02:00
.pkgr.yml Fixes #6078 - Package installation not working out of the box on CentOS 9. 2026-04-17 13:01:53 +02:00
.rspec Working on issue #368 - big time refactoring, adding of rspec and additional tests. 2016-11-25 17:16:08 +01:00
.rubocop.yml Maintenance: Move rubocop support files to the new .dev folder. 2024-05-13 14:55:55 +02:00
.ruby-version Maintenance: Update to Ruby 3.4.9. 2026-03-17 10:46:37 +01:00
.stylelintrc.json Maintenance: Update dependency oxlint to ^1.61.0 2026-04-21 12:54:26 +02:00
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AGENTS.md Maintenance: Fix broken symlinks to AI agent instructions. 2025-10-31 15:43:57 +00:00
BREAKING_CHANGES.md Follow-up 84b743dd06 - Fixes #6087 - Content-Security-Policy should be set more strict. 2026-05-22 23:03:12 +02:00
browserlist add autoprefixer, remove manual prefixes 2015-05-21 16:49:07 +02:00
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coffeelint.json Fixes #2709, fixes #2666, fixes #2665, fixes #556, fixes #3275 - Refactoring: Implement new translation toolchain based on gettext. 2021-11-15 16:58:19 +01:00
config.ru Maintenance: Update copyright information. 2026-01-02 15:41:09 +02:00
Dockerfile Maintenance: Update pnpm to v11 2026-05-19 11:39:23 +02:00
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LICENSE Maintenance: Update license to original text to make GitHub recognize it - closes #3398. 2021-02-09 08:26:39 +01:00
LICENSE-3RD-PARTY.txt Fixes #4616 - Two-factor authentication (2FA): Security Keys 2023-06-01 09:26:46 +02:00
LICENSE-ICONS-3RD-PARTY.json Feature - Ticket Summary: Possibility to add generated next steps to checklists 2025-04-09 15:17:15 +02:00
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Procfile Maintenance: Rename background worker service in service definition files to work around a packager.io issue. 2022-06-08 07:41:15 +00:00
Procfile.dev Follow up - c6e38d1888 - Maintenance: Update to Sprockets v4 2026-04-20 12:07:20 +03:00
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SECURITY.asc Maintenance: Correct the PGP key formatting, add security.txt 2024-11-28 11:01:41 +01:00
SECURITY.md Maintenance: Remove outdated SonarJS reference 2025-07-22 10:17:32 +01:00
security.txt Maintenance: Correct the PGP key formatting, add security.txt 2024-11-28 11:01:41 +01:00
tsconfig.base.json Maintenance: Update dependency typescript to v6 2026-04-13 08:27:19 +02:00
tsconfig.json Maintenance: Align TypeScript baseline to ES2023 2026-03-17 08:47:28 +01:00
VERSION Maintenance: Update version info for 7.2 2026-05-06 08:10:48 +02:00
vite.config.mjs Maintenance: Remove deprecated esbuild option in vite config 2026-04-27 16:32:18 +02:00

Welcome to Zammad

Are you juggling countless customer inquiries across multiple channels? Struggling to keep your support team on the same page? Or spending more time managing your helpdesk than delivering exceptional support to your customers?

Zammad is your Swiss Army knife - a web-based, open-source helpdesk and customer support platform packed with features to streamline customer communication across channels like email, chat, telephone and social media.

The Software

The Zammad software is and will stay open source. It is licensed under the GNU AGPLv3. The source code is available on GitHub and owned by the Zammad Foundation, which is independent of commercial providers such as Zammad GmbH.

The Company - Zammad GmbH

The development of Zammad is carried out by the amazing team of people at Zammad GmbH in collaboration with the community. We love to create open source software for you. If you want to ensure the Zammad software has a bright and sustainable future, consider becoming a Zammad customer!

Are you tired of complex setup, configuration, backup and update tasks? Let us handle this stuff for you! 🚀

The easiest and often most cost-effective way to operate Zammad is our cloud service. Give it a try with a free trial instance!

Status

  • Toolchain: CI docker-release workflow documentation status
  • Docker container images: Docker images for Zammad Dockerhub Pulls
  • Helm chart for Kubernetes: Artifact Hub Release downloads
  • Download DEB/RPM: binary packages for Zammad stable binary packages for Zammad develop
  • License: AGPL license

Further Information

Thanks! ❤️ ❤️ ❤️

Your Zammad Team