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fleet/articles/it-platform-provider.md
Eric f19cc81772
Website: automatically add case study links to the /customers page (#42088) 
Closes: https://github.com/fleetdm/fleet/issues/41799 

Changes:
- Added support for a new required meta tag for anonymous case study
articles: `cardTitleForCustomersPage`. The value of this meta tag is
used as the title of the automatically generated card link for the
article on the /customers page.
- Added support for a new meta tag for anonymous case study articles:
`cardBodyForCustomersPage`. If provided, the card link for the article
will use this value for the body text, if not provided, the card link
will display the `articleTitle` meta tag value.
- Updated the /customers page to automatically create card links for
case study articles that have `useBasicArticleTemplate` and
`cardTitleForCustomersPage` meta tags.
2026-03-19 13:19:22 -05:00

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IT platform provider automates patching across thousands of Mac, Windows, and Linux devices

An all-in-one platform for identity, MDM, and procurement needed a programmable layer to serve as the "secret weapon" for their own automated services.

At a glance

  • Endpoints: thousands across managed accounts
  • Primary requirement: robust API and patch management automation.
  • Key integrations: Brew and Winget.
  • Previous solution: manual, "point-and-click" workflows.

The challenge

Managing cross-platform patches and verifying device states in real-time was a significant hurdle before integrating Fleet.

The solution

They chose Fleet for its deep GitOps integration, allowing them to build their own automation and patching logic on a secure, auditable foundation. They utilize a unified system to manage Mac, Windows, and Linux via tools like Brew and Winget.

The results

  • Automated app patching: Using the API, they programmatically updates fleet-maintained apps via GitOps.
  • Consolidated stack: Consolidation allowed them to replace 4+ legacy tools with one system, reducing vendor sprawl.
  • AI-driven insights: Real-time telemetry is fed into their own orchestration engine to proactively detect and remediate issues.

About Fleet

Fleet is the open-source endpoint management platform that gives you total control, unlike the proprietary 'black boxes' of legacy vendors. Our open device management provides full visibility into our code and roadmap, plus a true choice of deployment—on-prem or cloud—with 100% feature parity. Our API-first approach empowers technical teams to automate with GitOps, scale confidently, and get the real-time data needed to secure their entire macOS, iOS, Windows, and Linux fleets.