fleet/articles/observability-software-company.md

4.4 KiB

Observability software company improves endpoint security and visibility with Fleet

An observability software company builds open-source tools that help organizations understand complex systems. Internally, it manages a growing fleet of Windows and Linux devices, with plans to expand coverage across all operating systems.

Fleet helps the company improve security controls, close visibility gaps, and move toward a more unified device management approach.

At a glance

  • Industry: Observability and monitoring software
  • Devices managed: ~300 devices across Windows and Linux
  • Primary requirements: Remote wipe, disk encryption, identity integration
  • Previous challenge: Limited control over Linux and remote devices

The challenge

Before Fleet, the company relied on tools that lacked critical security features. Remote wipe was not available, and enforcing encryption across Linux and Windows devices was difficult. These limitations created gaps in managing lost or stolen devices and made it harder to maintain a consistent security baseline.

Linux devices and remote laptops were especially difficult to manage, leaving blind spots in the environment and extra work for the team responsible for keeping endpoints secure.

The evaluation criteria

The team focused on three priorities:

  • Remote wipe capabilities: Secure devices by remotely removing sensitive data when they are lost or stolen.
  • Disk encryption and key escrow: Ensure all devices are encrypted with verifiable, recoverable keys.
  • Identity integration: Sync device management with existing identity systems for consistent access control.

The solution

Fleet gave the team a platform that combines device management with real-time visibility across operating systems.

The company uses Fleet to enforce encryption policies and manage devices consistently across Windows and Linux. Integration with identity systems helps ensure consistent access control and device grouping, while Fleet's API and webhooks enable automation. For example, automatically triggering tickets when vulnerabilities are detected.

Fleet also integrates directly with the company's observability stack, allowing endpoint data to be streamed into its logging and monitoring systems. This gives the team a single, unified view of endpoint health alongside the rest of their infrastructure telemetry.

The results

Fleet improved both security posture and response time.

  • Stronger device security: Remote wipe and encryption policies are enforced across devices.
  • Faster vulnerability response: Real-time data allows teams to prioritize and act quickly.
  • Improved visibility: Previously unmanaged devices are now fully tracked.
  • Unified telemetry: Endpoint data flows directly into existing observability and logging systems.

Why Fleet

For this company, the biggest benefit is open, flexible security. Fleet provides the visibility and control needed to manage a multi-OS environment while supporting a modern, open-source approach to infrastructure.

About Fleet

Fleet is the single endpoint management platform for macOS, iOS, Android, Windows, Linux, ChromeOS, and cloud infrastructure. Trusted by over 1,300 organizations, Fleet empowers IT and security teams to accelerate productivity, build verifiable trust, and optimize costs.

By bringing infrastructure-as-code (IaC) practices to device management, Fleet ensures endpoints remain secure and operational, freeing engineering teams to focus on strategic initiatives.

Fleet offers total deployment flexibility: on-premises, air-gapped, container-native (Docker and Kubernetes), or cloud-agnostic (AWS, Azure, GCP, DigitalOcean). Organizations can also choose fully managed SaaS via Fleet Cloud, ensuring complete control over data residency and legal jurisdiction.