Closes https://github.com/fleetdm/fleet/issues/41798 Changes: - Added an "About Fleet" section to the case study article template page. - Removed the "About Fleet" sections from case study articles. FYI @irenareedy: After this change is merged, you will not need to include an "About Fleet" section on new case study articles.
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Observability platform company consolidates device management with Fleet
An observability platform company helps organizations monitor and secure cloud-scale applications. Internally, it supports a large and diverse fleet across macOS, Windows, Linux, and ChromeOS.
Fleet helps the company reduce complexity and move toward a more unified, automated approach to device management.
At a glance
- Industry: IT and observability
- Devices managed: 8,000+ macOS, plus Windows, Linux, and ChromeOS
- Primary requirements: GitOps workflows, osquery visibility, cross-platform consolidation
- Previous challenge: High maintenance overhead and fragmented tooling
The challenge
Before Fleet, the company relied on multiple tools across operating systems.
Intune introduced limitations for Windows management. Puppet created high maintenance overhead for Linux. Managing these systems together required too much effort and created inconsistent workflows.
The team wanted to simplify its stack and move toward a more declarative, code-driven model.
The evaluation criteria
The team focused on three priorities:
- GitOps workflows
Manage configuration through version-controlled code. - osquery integration
Use real-time telemetry to improve visibility and ensure compliance. - Cross-platform consolidation
Create one path to manage all operating systems.
The solution
Fleet gave the team a central platform for device management and automation.
The company uses GitOps-driven policies to enforce compliance and trigger scripts when devices drift from their desired state. Fleet Desktop also gives users more control through self-service features, which reduces support friction.
Fleet integrates with the company’s observability stack, allowing endpoint data to be correlated with broader infrastructure signals.
The results
Fleet helped reduce complexity and improve operational efficiency.
- Lower maintenance overhead: Fewer tools and simpler workflows across operating systems.
- Faster compliance enforcement: Devices are brought back to the desired state automatically.
- Improved user experience: Self-service capabilities reduce IT support load.
Why they recommend Fleet
For this company, the biggest benefit is consolidation with transparency.
Fleet provides a single, open platform that supports automation, visibility, and cross-platform consistency.