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Closes https://github.com/fleetdm/fleet/issues/41798 Changes: - Added an "About Fleet" section to the case study article template page. - Removed the "About Fleet" sections from case study articles. FYI @irenareedy: After this change is merged, you will not need to include an "About Fleet" section on new case study articles.
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IT platform provider automates patching across thousands of Mac, Windows, and Linux devices
An all-in-one platform for identity, MDM, and procurement needed a programmable layer to serve as the "secret weapon" for their own automated services.
At a glance
- Endpoints: thousands across managed accounts
- Primary requirement: robust API and patch management automation.
- Key integrations: Brew and Winget.
- Previous solution: manual, "point-and-click" workflows.
The challenge
Managing cross-platform patches and verifying device states in real-time was a significant hurdle before integrating Fleet.
The solution
They chose Fleet for its deep GitOps integration, allowing them to build their own automation and patching logic on a secure, auditable foundation. They utilize a unified system to manage Mac, Windows, and Linux via tools like Brew and Winget.
The results
- Automated app patching: Using the API, they programmatically updates fleet-maintained apps via GitOps.
- Consolidated stack: Consolidation allowed them to replace 4+ legacy tools with one system, reducing vendor sprawl.
- AI-driven insights: Real-time telemetry is fed into their own orchestration engine to proactively detect and remediate issues.