Elgato_dark/fleet
1
0
Fork 0
mirror of https://github.com/fleetdm/fleet synced 2026-05-23 08:58:41 +00:00
Code Issues Projects Releases Packages Wiki Activity Actions 111

Update open-positions.yml (#15719)

Browse source 
Remove CSA role...
This commit is contained in:
Zay Hanlon 2023-12-18 13:24:54 -05:00 committed by GitHub
parent 58d311bd8a
commit aadefc4da5
No known key found for this signature in database
GPG key ID: 4AEE18F83AFDEB23
1 changed files with 0 additions and 26 deletions
Show stats Download patch file Download diff file Expand all files Collapse all files

26
handbook/company/open-positions.yml
View file

@ -9,32 +9,6 @@
# experience: |
# Add markdown content to this field.
################################################
- jobTitle: 🐋 Customer Solutions Architect
department: Customers
hiringManagerName: Zay Hanlon
hiringManagerGithubUsername: zayhanlon
hiringManagerLinkedInUrl: https://www.linkedin.com/in/zayhanlon/
responsibilities: |
- ⏫ Own post-sales components of customer onboarding and deployment, and own post-sales components of solutions consulting
- 📣 Manage multiple customer deployments and 'feature' escalations simultaneously
- 🪴 Promote existing product best practices in lieu of engineering-led product changes whenever possible
- 🌡️ Work alongside the customer and internal teams to expediate processes when product changes may be required
- 🕴️ Have the ability to guide the customer rather than be guided, be the subject matter expert
- 🚀 Work collaboratively with product, engineering, and customer support to creatively solve problems outside the normal scope of product use
- 📈 Proactively engage with customers to identify areas where product adoption can be increased, or areas where product best practices are not in place
- 💡 Excellent communication and collaboration skills, with the ability to partner with various teams and stakeholders to drive desired customer outcomes and key objectives
- 🧪 Extensive experience with GitHub, no code solutions like Tines/Torq, cloud environments, and/or configuring log pipelines to a SIEM or data cloud platform
experience: |
- 💭 Cybersecurity or IT background in solutions consulting/ services consulting/ or solutions architecture. Experience with cloud environments like AWS and Azure or device management solutions like Fleet, Intune, Jamf Pro, Workspace One, etc.
- 💖 You know how to do a lot with little time and limited resources
- ✍🏽 You have the ability to effectively communicate with key stakeholders, from senior executives to day-to-day engineering contacts, to influence decision making
- 🧬 You have extensive experience using and designing REST API's
- 🧑‍🔬 Experience working with self-managed/self-hosted products with complex and varying customer environments (understanding of semantic versioning and the config surface of a deployable product)
- 🤝 Experience with enterprise customer environments and trends and the technologies that plug-in to them (SIEM's, EDR solutions, data visualization solutions, no-code automation)
- 🦉 5+ years of work experience in post-sales solutions architecture, services consulting, or technical account management.
- 🛠️ You are outgoing, enjoy being customer facing, and have a passion for problem solving and creatively architechting new solutions while assisting external stakeholders.
- ➕ Familiarity with osquery, SQLite, and GitOps workflows. Experience working with IT, SRE,CPE, or SecOps teams.
- ✨ Nice to have: Ability to read and understand server-side code (GO), experience with Terraform or other infrastructure as code, experience with Tines/Torq or other no-code tool,
- jobTitle: 🚀 Software Engineer
department: Customers
hiringManagerName: Luke Heath