Elgato_dark/fleet
1
0
Fork 0
mirror of https://github.com/fleetdm/fleet synced 2026-05-23 08:58:41 +00:00
Code Issues Projects Releases Packages Wiki Activity Actions 114

Add welcome email call out in handbook (#25652)

Browse source
This commit is contained in:
Sam Pfluger 2025-01-21 17:28:29 -06:00 committed by GitHub
parent e85777ccd1
commit 7ed0a1d36a
No known key found for this signature in database
GPG key ID: B5690EEEBB952194
1 changed files with 1 additions and 1 deletions
Show stats Download patch file Download diff file Expand all files Collapse all files

2
handbook/company/communications.md
View file

@ -40,7 +40,7 @@ We track competitors' capabilities and adjacent (or commonly integrated) product
| Medium (P2) | Something is preventing normal Fleet operation, and there may or may not be minor business impact. | Standard email/chat support | ≤1 business day |
| Low (P3) | Questions or clarifications around features, documentation, deployments, or 'how to's'. | Standard email/chat support | 1-2 business days |
> **Note:** Fleet business hours for support are Monday-Friday, 6AM-4PM Pacific Time, excluding current U.S. federal holidays during which responses may be delayed for Medium and Low impact issues. Fleeties can find Fleet general contact information [here](https://docs.google.com/document/d/1tE-NpNfw1icmU2MjYuBRib0VWBPVAdmq4NiCrpuI0F0/edit).
> **Note:** Fleet business hours for support are Monday-Friday, 6AM-4PM Pacific Time, excluding current U.S. federal holidays during which responses may be delayed for Medium and Low impact issues. Refer to your welcome email for contact and support info.
**Emergency (P0) request communications:**