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Update README.md (#20002)

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Adding stale community ticket process
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George Karr 2024-06-26 14:40:02 -05:00 committed by GitHub
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handbook/engineering/README.md
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@ -317,6 +317,9 @@ When merging a pull request from a community contributor:
- Thank and congratulate the contributor.
- Share the merged PR with the team in the #help-promote channel of Fleet Slack to be publicized on social media. Those who contribute to Fleet and are recognized for their contributions often become great champions for the project.
### Closing stale community issues
If a community member opens an issue that we can't reproduce without more info give them one week to respond before closing the ticket with a comment letting them know they are welcome to re-open once they have added the requested info.
### Schedule developer on-call workload
Engineering managers are asked to be aware of the [on-call rotation](https://docs.google.com/document/d/1FNQdu23wc1S9Yo6x5k04uxT2RwT77CIMzLLeEI2U7JA/edit#) and schedule a light workload for engineers while they are on-call. While it varies week to week considerably, the on-call responsibilities can sometimes take up a substantial portion of the engineer's time.