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@ -2,23 +2,19 @@
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This page details processes specific to Mike McNeil, co-founder and Chief Executive Officer of Fleet.
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Need quick Answers?
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* [How can I...(#Intake)](#Intake)
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* [How to...(#Tasks)](#Tasks)
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* [Who will...(#Rituals)](#Rituals)
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* [How can I...(#Intake)](#how-can-i)
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* [How to...(#Tasks)](#how-to)
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* [Who will...(#Rituals)](#who-will)
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## Flaws and feedback
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## Pointers
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What about [Mike](https://youtu.be/_T-UR9mU4-o?t=2563)?
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- "[Broken links and bugs](https://gist.github.com/mikermcneil/0ce44f6c4f803ff6b4f6), fleas, dance tights, [focus](https://kevin.burke.dev/kevin/dont-use-sails-or-waterline/), [running out of money](https://nathanleclaire.com/blog/2013/12/28/the-good-the-bad-and-the-ugly-of-sails-dot-js-realtime-javascript-mvc-framework/), etc.
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- **Character**
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TODO
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[](https://www.youtube.com/watch?v=_T-UR9mU4-o)
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* "[Broken links and bugs](https://gist.github.com/mikermcneil/0ce44f6c4f803ff6b4f6), fleas, dance tights, [focus](https://kevin.burke.dev/kevin/dont-use-sails-or-waterline/), [running out of money](https://nathanleclaire.com/blog/2013/12/28/the-good-the-bad-and-the-ugly-of-sails-dot-js-realtime-javascript-mvc-framework/), etc."
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* I can speak quickly. It is ok to say “Whoa, hold on a second. Let me take some notes.”
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* I can be quick to criticism, especially if something looks almost done. It is ok to ask “What do you see?” If helpful, you can add “What are three bright spots?”
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* I can hurry to decisions when I think something is time sensitive or nearly ready to ship. It is ok to say “I’m looking for early feedback.” It is ok to say “I’m not yet 70% sure I’m 100% done with this."
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@ -38,21 +34,17 @@ The CEO is the [directly responsible](https://fleetdm.com/handbook/company/why-t
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The 🦿 Remote department (also known as the "CEO support team"), is made up of these people:
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| Contributor | Role
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|:-----------------------------------------------|:----------------------------------------------------------------------|
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| Mike McNeil ([@mikermcneil](https://github.com/mikermcneil)) | [CEO](https://www.linkedin.com/in/mikermcneil/)
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| Sam Pfluger ([@sampfluger88](https://github.com/sampfluger88)) | [Apprentice to the CEO](https://www.linkedin.com/in/sampfluger88/)
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| Sam Pfluger ([@sampfluger88](https://github.com/sampfluger88)) | [Apprentice to the CEO (AttC)](https://www.linkedin.com/in/sampfluger88/)
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## How can I...(#Intake)
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## How can I...
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## Scheduling with the CEO
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### Schedule time with the CEO
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- Reach out to the Apprentice in `#-meetings` with the required details to book a meeting with the CEO.
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All [meetings](https://fleetdm.com/handbook/business-operations#internal-meeting-scheduling) on Mike's calendar should be scheduled and vetted by the Apprentice.
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@ -96,7 +88,7 @@ Preferences for flights, in descending order of importance are:
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- Use the Brex card.
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- Frequent flyer details of all (previously flown) airlines are in 1Password as well as important travel documents.
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## Contact the CEO
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### Contact the CEO
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If urgent, send a Slack direct message (DM) right away.
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@ -132,23 +124,14 @@ From Mike:
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>
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> Thank you so much! 🙇
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### `#g-ceo` slack channel
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This channel is for the CEO to drop ideas and tasks when on the go.
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- Prefixes: TODO, DOTO, FYI
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- Mark requests with 👀 (emoji reaction) to indicate that you are working on the task
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- Mark requests with ✅ (emoji reaction) to indicate that you completed or filed away the task
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## How to...
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## Prep work
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### All Hands prep
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- **DISCUSS - Mike, 2023-03**
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Every month the Apprentice will do the prep work for the monthly "✌️ All hands 🖐👋🤲👏🙌🤘" call.
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1. In the ["👋 All hands" folder](https://drive.google.com/drive/folders/1cw_lL3_Xu9ZOXKGPghh8F4tc0ND9kQeY?usp=sharing), create a new folder using "yyyy-mm - All Hands - yyyy month name".
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2. Download a copy of the previous month's keynote file and rename the copy with the same name used to create the new folder.
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@ -164,7 +147,7 @@ Every month the Apprentice will do the prep work for the monthly "✌️ All han
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The day before the All hands, Mike will prepare slides that reflect the CEO vision and focus.
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### After the All hands
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#### After the All hands
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The Apprentice will post a link to the All hands Gong recording and slide deck in Slack.
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@ -229,10 +212,12 @@ At Fleet, document prep steps are determined by the type of meeting.
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| External call | A recurring meeting that is with a customer, coach, or advisor. | No, unless rescheduled using Calendly link | Journal template |
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| 1:1 | A recurring meeting that direct managers and direct reports use for performance management and is emptied after every call. | Most likely Reclaim | Agenda template |
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| Office hours | A recurring meeting that is emptied after call used for group meetings of Fleet team members. | Google calendar | Office hour agenda template |
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| Journal | Title = {date(XXXX-XX-XX) (Attendee) <>( Mike McNeil)}
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with H2 (XXXX-XX-XX) = to reference meeting dates
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Does not get cleaned out every time post meeting
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google doc
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## Tasks as assigned
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### Private whiteboard
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From time to time the CEO will ask the Apprentice to the CEO to unroll a Slack thread into a well-named whiteboard google doc for safekeeping and future searching.
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1. Start with a new doc.
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@ -251,20 +236,30 @@ How to file videos from Gong recordings (**marking as "private" in Gong is not a
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- If appropriate, make this doc "¶¶," plus fleeties who were on the call.
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- Include in the doc "link to video:"
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- Include in the doc "link to transcript:"
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## Rituals
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| Task | Description | Frequency |
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| ----------------------------------------------------------- | -----------------------------------------------------------------| --------------------- |
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| [CEO e-mail management](#ceo-email-management)| Triage inbound communications, draft responses, flag actions | Daily, multiple times |
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| General communications [slack channel](https://fleetdm.com/handbook/business-operations#slack-channels) | Triage inbound communications, draft responses, flag actions | Daily, multiple times |
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### Slack channel
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The `#g-ceo` channel is for the CEO to drop ideas and tasks when on the go.
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- Prefixes: TODO, DOTO, FYI
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- Mark requests with 👀 (emoji reaction) to indicate that you are working on the task
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- Mark requests with ✅ (emoji reaction) to indicate that you completed or filed away the task
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## Who will...
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All rituals are completed by the [AttC](https://fleetdm.com/handbook/company/ceo#team)
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| Task | Frequency |
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| ----------------------------------------------------------- | -------------------------------------------------------------------------------------- |
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| [CEO e-mail management](#ceo-email-management)| Daily, multiple times |
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| General communications [slack channel](https://fleetdm.com/handbook/company/ceo#slack-channel) | Daily, multiple times |
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| Schedule internal and external [meetings for the CEO](#scheduling-with-the-ceo)| Triage inbound communications, draft responses, flag actions | Daily, multiple times |
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| [Preparing agendas and content](#document-preparation) for CEO's meetings | Create and edit agenda, provide context, and contact information | PRN |
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| Expenses for the CEO | Intake expense receipts | PRN |
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| [Ad-hoc](https://fleetdm.com/handbook/customers#scheduling-a-customer-call) requests from the CEO | Triage requests, prioritize actions, flag actions for further review | PRN |
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| Total [travel coordination](#travel-preferences) for the CEO | Triage travel request, plan and coordinate flight, stay, and concierge arrangements | PRN |
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| Coordinate the [weekly E-Group calendar](https://fleetdm.com/handbook/business-operations#weekly-updates) events for the Executive team | Triage requests, agenda prep, flag actions, follow up | Weekly, PRN |
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| Equipment warehouse management | Process inventory & transfer of all equipment Fleet IT warehouse | PRN |
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| Coordinate the [weekly E-Group calendar](https://fleetdm.com/handbook/company/ceo#weekly-updates) events for the Executive team | Weekly, PRN |
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| Fleet warehouse management | Process inventory & transfer of all equipment Fleet IT warehouse | PRN |
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## Kanban
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