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Removed "AttC" to prioritize readability (#13588)

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18
handbook/ceo.md
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@ -10,14 +10,14 @@ The CEO is the [directly responsible individual](https://fleetdm.com/handbook/co
| Role | Contributor(s)
|:-----------------------------------------------|:----------------------------------------------------------------------|
| CEO | [Mike McNeil](https://www.linkedin.com/in/mikermcneil) _([@mikermcneil](https://github.com/mikermcneil))_
| Apprentice to the CEO (AttC) | [Sam Pfluger](https://www.linkedin.com/in/sampfluger88/) _([@sampfluger88](https://github.com/sampfluger88))_
| Apprentice to the CEO | [Sam Pfluger](https://www.linkedin.com/in/sampfluger88/) _([@sampfluger88](https://github.com/sampfluger88))_
## Contact us
- If you mention the CEO from within a Slack thread, he [will not read your message](#why-not-mention-the-ceo-in-slack-threads).
- If urgent or personal, send a Slack direct message (DM) to `@mikermcneil` right away.
- If it can wait, add your message to the "🐈‍⬛🗣️ CEO office minutes (#g-ceo)" agenda and @mention the [Attc](https://fleetdm.com/handbook/ceo#team) in the [#g-ceo Slack channel](https://fleetdm.slack.com/archives/C05K87USYUV)
- If it can wait, add your message to the "🐈‍⬛🗣️ CEO office minutes (#g-ceo)" agenda and @mention the Apprentice in the [#g-ceo Slack channel](https://fleetdm.slack.com/archives/C05K87USYUV)
- Any Fleet team member can view the [🐈‍⬛#g-ceo kanban board](https://app.zenhub.com/workspaces/-g-ceo-645b0eab68a4d40c0795ff61/board) (confidential) for this team, including pending tasks and requests.
<!-- ## Contact the CEO -->
@ -30,7 +30,7 @@ The CEO is the [directly responsible individual](https://fleetdm.com/handbook/co
All [meetings](https://fleetdm.com/handbook/company/communtcations#internal-meeting-scheduling) are welcomed and a top priority for the CEO to consider getting on the calendar quickly.
To grab time with the CEO @mention the [AttC](#team) in the [#g-ceo channel](https://fleetdm.slack.com/archives/C05K87USYUV) with:
To grab time with the CEO @mention the Apprentice in the [#g-ceo channel](https://fleetdm.slack.com/archives/C05K87USYUV) with:
- Proposed date and time
- Reason for meeting _(e.g. include customer names or a related GitHub issue)_
@ -120,7 +120,7 @@ From time to time, you will need to schedule an interview between a candidate an
### Process the CEO's calendar
Time management for the CEO is essential. The AttC processes the CEO's calendar by checking for and correcting any double-booking (e.g. two meetings scheduled for overlapping times that the CEO needs to attend) or new meetings added.
Time management for the CEO is essential. The Apprentice processes the CEO's calendar by checking for and correcting any double-booking (e.g. two meetings scheduled for overlapping times that the CEO needs to attend) or new meetings added.
Prioritizing in order of importance:
- Travel and personal commitments
@ -152,7 +152,7 @@ Be sure to do this from Mike's browser so as to not lock him out of any meeting
### Process the CEO's inbox
- The Apprentice to the CEO is [responsible](https://fleetdm.com/handbook/company/why-this-way#why-direct-responsibility) for [processing all email traffic](https://docs.google.com/document/d/1gH3IRRgptrqSYzBFy-77g98JROTL8wqrazJIMkp-Gb4/edit#heading=h.i7mkhr6m123r) prior to CEO review.
The [AttC](#team) will reduce the scope of Mike's inbox to only include necessary and actionable communication.
The Apprentice will reduce the scope of Mike's inbox to only include necessary and actionable communication.
- Marking spam emails as read (same for emails Mike doesn't actually need to read).
- Escalate actionable sales communication and update Mike directly.
- Ensure all calendar invites have the necessary documents included.
@ -162,7 +162,7 @@ The [AttC](#team) will reduce the scope of Mike's inbox to only include necessar
We like to be open about milestones and announcements.
- Every Friday, e-group members [report their KPIs for the week](https://docs.google.com/spreadsheets/d/1Hso0LxqwrRVINCyW_n436bNHmoqhoLhC8bcbvLPOs9A/edit)
- Friday nights, the AttC will post a short update in [#general](https://fleetdm.slack.com/archives/C019FNQPA23) including:
- Friday nights, the Apprentice will post a short update in [#general](https://fleetdm.slack.com/archives/C019FNQPA23) including:
- A link to view KPIs
- Who was on-call that week
- Fleeties who are currently onboarding
@ -188,7 +188,7 @@ We like to be open about milestones and announcements.
### Schedule travel for the CEO
The AttC schedules all travel arrangements for the CEO including flights, hotel, and reservations if needed. CEO traveling preferences in descending order of importance are:
The Apprentice schedules all travel arrangements for the CEO including flights, hotel, and reservations if needed. CEO traveling preferences in descending order of importance are:
- Direct flight whenever possible (as long as the cost of the direct flight is ≤2x the cost of a reasonable non-direct flight)
- Select a non-middle seat, whenever possible
- Don't upgrade seats (unless there's a cheap upgrade that gets a non-middle seat, or if a flight is longer than 5 hours. Even then, never buy a seat upgrade that costs >$100.)
@ -255,14 +255,14 @@ TODO: rename to imperative mood (see rituals.yml)
Every two weeks, our CEO Mike has a 1:1 meeting with Sid Sijbrandij. The CEO uses dedicated (blocked, recurring) time to prepare for this meeting earlier in the week.
After each meeting, the CEO's apprentice makes a copy of the original document and moves it into a particular folder in the "Fleet" shared drive, with a particular naming convention:
After each meeting, the Apprentice makes a copy of the original document and moves it into a particular folder in the "Fleet" shared drive, with a particular naming convention:
<img width="364" alt="image" src="https://github.com/fleetdm/fleet/assets/618009/2781ec0c-4f8b-49ca-9586-87ebdc2c71dc">
### Post-e-group archival
TODO: rename to imperative mood (see rituals.yml)
- Immediately after every e-group the AttC duplicates the e-group agenda doc as a backup copy saved to ["Classified" shared drive](https://drive.google.com/drive/u/0/folders/1IsSGMgbt4pDcP8gSnLj8Z8NGY7_6UTt6). Rename it to "YYYY-MM-DD backup of e-group agenda". Then clear out all agenda items from the e-group doc (the ones that people add, not the standard fixtures), and replace them with a single item: `Sam: FYI: Agenda from last time (YYYY-MM-DD):` [LINK](link)
- Immediately after every e-group the Apprentice duplicates the e-group agenda doc as a backup copy saved to ["Classified" shared drive](https://drive.google.com/drive/u/0/folders/1IsSGMgbt4pDcP8gSnLj8Z8NGY7_6UTt6). Rename it to "YYYY-MM-DD backup of e-group agenda". Then clear out all agenda items from the e-group doc (the ones that people add, not the standard fixtures), and replace them with a single item: `Sam: FYI: Agenda from last time (YYYY-MM-DD):` [LINK](link)
### Unroll a Slack thread