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Remove Solutions Specialist (#33413)

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handbook/company/open-positions.yml
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@ -95,38 +95,38 @@
- jobTitle: 🐋 Solutions Specialist
department: Sales
hiringManagerName: Alex Mitchell
hiringManagerLinkedInUrl: https://www.linkedin.com/in/alexandercmitchell/
hiringManagerGithubUsername: alexmitchelliii
onTargetEarnings: '$95,000 - $150,000'
responsibilities: |
- 🎯 Partner with Sales and Marketing to support campaigns and outreach efforts aimed at growing pipeline and hitting goals.
- 🛩️ Connect with customers—online or occasionally in person—to better understand their goals and recommend Fleet solutions that fit.
- 📈 Use available tools and guidance to analyze prospect needs and identify helpful trends or signals.
- ❔ Follow processes to qualify and progress opportunities to best help prospects solve problems.
- 📣 Represent Fleet at events, on social media, and in conversations with prospects to build awareness and trust.
- 🖥️ Help present and demonstrate the value of Fleet’s open-source software to mid-sized organizations, supporting win-win commercial conversations.
- 🤝 Support and gradually take ownership of the sales process for customers with 300–700 employees, working closely with senior team members as you grow.
- ⏫ Build and maintain relationships with customers, partnering with Customer Success to spot opportunities for expansion.
- 🕴️ Use Salesforce and other tools to track your work, organize your pipeline, and support team visibility.
- 🦢 Share customer feedback with Product, Design, and Engineering teams to help improve our product.
- 🧪 Contribute to ongoing improvements in our playbooks, handbook, and sales processes.
- 🧑‍🔬 Perform processes as described in the [Sales](https://fleetdm.com/handbook/sales), [Go-To-Market groups](https://fleetdm.com/handbook/company/go-to-market-groups#go-to-market-groups), and other handbook pages.
experience: |
- 🖥️ 2-3 years of IT and/or security experience, ideally with MDM responsibility.
- 🦉 1–2 years of experience in a customer-facing or sales-related role, or strong interest in moving into technical sales.
- 💬 Excellent communication skills and the ability to build rapport quickly with both technical and non-technical people.
- 🔧 Strong technical curiosity—you love figuring out how things work and helping others do the same.
- 💭 Interest or experience with Fleet, osquery, MDM, endpoint security, or working with IT/security teams.
- 🧑‍💻 Familiarity with tools like Slack, Google Workspace, or CRM systems (like Salesforce) is helpful, but not required.
- 🚀 You’re a motivated self-starter, eager to grow your skills in a fast-paced, supportive environment.
- 🤝 Comfortable talking to a wide range of stakeholders, from engineers to executives.
- ⏩ Thrive in a complex, fast-paced, results-driven environment with the ability to pivot to organizational changes easily.
- 💭 You know how to manage your time and priorities between leads, complex sales opportunities, difficult escalations, challenging procurement processes, and other day-to-day responsibilities with the utmost care and organization.
- 🧬 You care about delivering an outstanding customer experience and advocating for the customer's needs within Fleet.
- ➕ Bonus: Familiarity with osquery, SQLite, GitOps workflows, Terraform, Tines/Torq, and open source tools. Experience working alongside IT, SRE, CPE, or SecOps teams.
#- jobTitle: 🐋 Solutions Specialist
# department: Sales
#hiringManagerName: Alex Mitchell
#hiringManagerLinkedInUrl: https://www.linkedin.com/in/alexandercmitchell/
#hiringManagerGithubUsername: alexmitchelliii
#onTargetEarnings: '$95,000 - $150,000'
#responsibilities: |
# - 🎯 Partner with Sales and Marketing to support campaigns and outreach efforts aimed at growing pipeline and hitting goals.
# - 🛩️ Connect with customers—online or occasionally in person—to better understand their goals and recommend Fleet solutions that fit.
# - 📈 Use available tools and guidance to analyze prospect needs and identify helpful trends or signals.
#- ❔ Follow processes to qualify and progress opportunities to best help prospects solve problems.
#- 📣 Represent Fleet at events, on social media, and in conversations with prospects to build awareness and trust.
#- 🖥️ Help present and demonstrate the value of Fleet’s open-source software to mid-sized organizations, supporting win-win commercial conversations.
#- 🤝 Support and gradually take ownership of the sales process for customers with 300–700 employees, working closely with senior team members as you grow.
#- ⏫ Build and maintain relationships with customers, partnering with Customer Success to spot opportunities for expansion.
#- 🕴️ Use Salesforce and other tools to track your work, organize your pipeline, and support team visibility.
#- 🦢 Share customer feedback with Product, Design, and Engineering teams to help improve our product.
#- 🧪 Contribute to ongoing improvements in our playbooks, handbook, and sales processes.
#- 🧑‍🔬 Perform processes as described in the [Sales](https://fleetdm.com/handbook/sales), [Go-To-Market groups](https://fleetdm.com/handbook/company/go-to-market-groups#go-to-market-groups), and other handbook pages.
# experience: |
# - 🖥️ 2-3 years of IT and/or security experience, ideally with MDM responsibility.
# - 🦉 1–2 years of experience in a customer-facing or sales-related role, or strong interest in moving into technical sales.
# - 💬 Excellent communication skills and the ability to build rapport quickly with both technical and non-technical people.
# - 🔧 Strong technical curiosity—you love figuring out how things work and helping others do the same.
# - 💭 Interest or experience with Fleet, osquery, MDM, endpoint security, or working with IT/security teams.
# - 🧑‍💻 Familiarity with tools like Slack, Google Workspace, or CRM systems (like Salesforce) is helpful, but not required.
# - 🚀 You’re a motivated self-starter, eager to grow your skills in a fast-paced, supportive environment.
# - 🤝 Comfortable talking to a wide range of stakeholders, from engineers to executives.
# - ⏩ Thrive in a complex, fast-paced, results-driven environment with the ability to pivot to organizational changes easily.
# - 💭 You know how to manage your time and priorities between leads, complex sales opportunities, difficult escalations, challenging procurement processes, and other day-to-day responsibilities with the utmost care and organization.
# - 🧬 You care about delivering an outstanding customer experience and advocating for the customer's needs within Fleet.
# - ➕ Bonus: Familiarity with osquery, SQLite, GitOps workflows, Terraform, Tines/Torq, and open source tools. Experience working alongside IT, SRE, CPE, or SecOps teams.
# - jobTitle: 🐋 Account Executive