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Add Product Education Manager job listing (#38127)
Create a new job description for Product Education Manager to create technical content, internal enablement and external evangelism --------- Co-authored-by: Isabell Reedy <113355639+ireedy@users.noreply.github.com> Co-authored-by: Eric <eashaw@sailsjs.com>
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- 🛠️ Technical: You understand the software development processes. You understand that software quality matters.
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- 🟣 Openness: You are flexible and open to new ideas and ways of working.
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- ➕ Bonus: Cybersecurity or IT background.
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- jobTitle: Product Education Manager
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department: Marketing
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hiringManagerName: Ashish Kuthiala
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hiringManagerLinkedInUrl: https://www.linkedin.com/in/ashishkuthiala/
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hiringManagerGithubUsername: akuthiala
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onTargetEarnings:
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responsibilities: |
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- 🖥️ Be the Subject Matter Expert (SME): Serve as the technical authority within the marketing team. You will validate product messaging to ensure it resonates with technical practitioners (IT and Security Ops).
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- 📦 Create Technical Content: Author and review technical assets, including deep-dive blog posts, articles, guides, whitepapers, architectural diagrams, documentation, and video tutorials.
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- 🔐 Build Demos & Workshops: Don’t just write about it—build it. Create sandbox environments, technical demos, and "how-to" guides that show users exactly how to gain value by using Fleet.
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- 🛠️ Translate & Articulate: Develop or provide input into messaging that work for the following audiences:
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- 📊 The Practitioner: Deep technical specs, API capabilities, and deployment guides.
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- 🚀 The Executive: Business value, security compliance, and ROI.
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- 📋 Sales & Internal Enablement: Train the sales, partner and marketing teams on the technical nuances of the product. If a sales rep is stumped by a technical question, you are their lifeline.
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- 🔄 Evangelism: Represent Fleet at industry conferences, webinars, and in the open-source community as needed.
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experience: |
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- 💼 Domain Experience: 5+ years of experience in technical marketing, sales engineering, or a practitioner role (SysAdmin, DevOps, SecOps). You understand the pain points of managing thousands of laptops and servers.
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- 🖥️ Technical Chops: You understand the concepts of MDM (Mobile Device Management) and infrastructure-as-code.
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- 🍎 Writing Excellence: You can take a complex engineering concept and turn it into clear, engaging, and educational prose.
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- 🔐 Authenticity: You understand that developers and IT teams hate being "sold to" but love being "taught." You prioritize education over promotion.
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#- jobTitle: 🌐 Solutions Consultant
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# - 🚀 Self-motivated and proactive, able to work independently in a fully remote environment.
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# - ➕ Bonus: Experience with Fleet, osquery, or other open-source IT tools. Familiarity with automation tools and scripting (Bash, PowerShell). Experience working in GitHub, with git, or in a code repository.
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