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Handbook: update old content and add links (#13409)

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handbook/ceo.md
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@ -15,7 +15,7 @@ The CEO is the [directly responsible individual](https://fleetdm.com/handbook/co
## Contact us
- If you mention the CEO from within a Slack thread, he will not read your message.
- If you mention the CEO from within a Slack thread, he [will not read your message](#why-not-mention-the-ceo-in-slack-threads).
- If urgent or personal, send a Slack direct message (DM) to `@mikermcneil` right away.
- If it can wait, add your message to the "🐈‍⬛🗣️ CEO office minutes (#g-ceo)" agenda and @mention the [Attc](https://fleetdm.com/handbook/ceo#team) in the [#g-ceo Slack channel](https://fleetdm.slack.com/archives/C05K87USYUV)
- Any Fleet team member can view the [🐈‍⬛#g-ceo kanban board](https://app.zenhub.com/workspaces/-g-ceo-645b0eab68a4d40c0795ff61/board) (confidential) for this team, including pending tasks and requests.
@ -28,26 +28,24 @@ The CEO is the [directly responsible individual](https://fleetdm.com/handbook/co
### Schedule time with the CEO
All [meetings](https://fleetdm.com/handbook/company/communtcations#internal-meeting-scheduling) are welcomed and a top priority for the CEO to get on the calendar quickly.
All [meetings](https://fleetdm.com/handbook/company/communtcations#internal-meeting-scheduling) are welcomed and a top priority for the CEO to consider getting on the calendar quickly.
To grab time with the CEO @mention the [AttC](#team) in the [#-meetings channel](https://fleetdm.slack.com/archives/C01BQKMTJNR) with the following details:
To grab time with the CEO @mention the [AttC](#team) in the [#g-ceo channel](https://fleetdm.slack.com/archives/C05K87USYUV) with:
- Proposed date and time
- Reason for meeting e.g. include customer names or related GitHub issues
- **Note:** Product design reviews and 🐋Sales meetings are top priority for the CEO.
Other internal meetings and blocked time can always be moved to make room. External meetings, travel, and personal commitments cannot be moved.
All meetings on Mike's calendar are reviewed and scheduled by the AttC.
Please ***do not*** directly schedule a meeting onto Mike's calendar without confirming with the Apprentice first unless requested directly from Mike.
All meetings with the CEO should originate from his calendar and Zoom account.
All items on Mike's calendar are subject to change by the CEO to better serve the company.
Last-minute changes or cancellations must be communicated to Mike via [direct message (DM) only](#why-not-mention-the-ceo-in-slack-threads).
- Reason for meeting _(e.g. include customer names or a related GitHub issue)_
### Why not mention the CEO in Slack threads?
Everyone else who works at Fleet is expected to read and reply (or acknowledge with an emoji reaction) every time they're mentioned in Slack, even deep inside long threads.
Meetings and blocked time can sometimes be moved to make room. External meetings, travel, and personal commitments can rarely be moved.
[Too often](https://docs.google.com/document/d/1vK-Dy2BVrw7doYUzabOPyCiN4RfolWFgOKMm23l91s0/edit) the CEO gets mentioned.
- **Why the extra step?** There are not enough hours in the day for the CEO to accept every request to meet, so [we have to prioritize](#process-the-ceos-calendar).
- **Self-service scheduling:** Unlike other team members, who you can schedule with by simply dropping an event on their calendar, unless requested directly from Mike, please do not directly schedule a meeting onto the CEO's calendar without using this process to confirm with the Apprentice first.
- **Rescheduling:** All items on Mike's calendar are subject to change by the CEO to better serve the company. Send last-minute changes or cancellations to Mike [via direct message (DM)](#why-not-mention-the-ceo-in-slack-threads).
## Why not mention the CEO in Slack threads?
Everyone else who works at Fleet is expected to read (and reply or acknowledge with an emoji reaction) every time they're mentioned in Slack, even deep inside long threads.
Now that the company has grown, the CEO gets mentioned in threads [too often](https://docs.google.com/document/d/1vK-Dy2BVrw7doYUzabOPyCiN4RfolWFgOKMm23l91s0/edit) to keep up with thread replies, even for threads he participates in.
From Mike:
@ -127,7 +125,7 @@ Prioritizing in order of importance:
- Design reviews
- Puppet show
_External meetings, travel, and personal commitments cannot be moved without the CEO's approval._
_Please do not move external meetings, travel, and personal commitments without asking the CEO first._
[Meeting agenda prep](https://docs.google.com/document/d/1gH3IRRgptrqSYzBFy-77g98JROTL8wqrazJIMkp-Gb4/edit#heading=h.i7mkhr6m123r) is especially important to help the CEO focus and transition quickly in and between meetings.