From 1e64d8f92f3ac917168e60a0ed7f8f3b438a0eda Mon Sep 17 00:00:00 2001 From: Mike McNeil Date: Sun, 20 Aug 2023 11:45:09 -0500 Subject: [PATCH] Handbook: update old content and add links (#13409) --- handbook/ceo.md | 32 +++++++++++++++----------------- 1 file changed, 15 insertions(+), 17 deletions(-) diff --git a/handbook/ceo.md b/handbook/ceo.md index 0cc1a7d32f..0c18fa98b5 100644 --- a/handbook/ceo.md +++ b/handbook/ceo.md @@ -15,7 +15,7 @@ The CEO is the [directly responsible individual](https://fleetdm.com/handbook/co ## Contact us -- If you mention the CEO from within a Slack thread, he will not read your message. +- If you mention the CEO from within a Slack thread, he [will not read your message](#why-not-mention-the-ceo-in-slack-threads). - If urgent or personal, send a Slack direct message (DM) to `@mikermcneil` right away. - If it can wait, add your message to the "šŸˆā€ā¬›šŸ—£ļø CEO office minutes (#g-ceo)" agendaĀ and @mention the [Attc](https://fleetdm.com/handbook/ceo#team) in the [#g-ceo Slack channel](https://fleetdm.slack.com/archives/C05K87USYUV) - Any Fleet team member can view the [šŸˆā€ā¬›#g-ceo kanban board](https://app.zenhub.com/workspaces/-g-ceo-645b0eab68a4d40c0795ff61/board) (confidential) for this team, including pending tasks and requests. @@ -28,26 +28,24 @@ The CEO is the [directly responsible individual](https://fleetdm.com/handbook/co ### Schedule time with the CEO -All [meetings](https://fleetdm.com/handbook/company/communtcations#internal-meeting-scheduling) are welcomed and a top priority for the CEO to get on the calendar quickly. +All [meetings](https://fleetdm.com/handbook/company/communtcations#internal-meeting-scheduling) are welcomed and a top priority for the CEO to consider getting on the calendar quickly. -To grab time with the CEO @mention the [AttC](#team) in the [#-meetings channel](https://fleetdm.slack.com/archives/C01BQKMTJNR) with the following details: +To grab time with the CEO @mention the [AttC](#team) in the [#g-ceo channel](https://fleetdm.slack.com/archives/C05K87USYUV) with: - Proposed date and time -- Reason for meeting e.g. include customer names or related GitHub issues - - **Note:** Product design reviews and šŸ‹Sales meetings are top priority for the CEO. -Other internal meetings and blocked time can always be moved to make room. External meetings, travel, and personal commitments cannot be moved. - -All meetings on Mike's calendar are reviewed and scheduled by the AttC. -Please ***do not*** directly schedule a meeting onto Mike's calendar without confirming with the Apprentice first unless requested directly from Mike. - -All meetings with the CEO should originate from his calendar and Zoom account. -All items on Mike's calendar are subject to change by the CEO to better serve the company. -Last-minute changes or cancellations must be communicated to Mike via [direct message (DM) only](#why-not-mention-the-ceo-in-slack-threads). +- Reason for meeting _(e.g. include customer names or a related GitHub issue)_ -### Why not mention the CEO in Slack threads? -Everyone else who works at Fleet is expected to read and reply (or acknowledge with an emoji reaction) every time they're mentioned in Slack, evenĀ deep inside long threads. +Meetings and blocked time can sometimes be moved to make room. External meetings, travel, and personal commitments can rarely be moved. -[Too often](https://docs.google.com/document/d/1vK-Dy2BVrw7doYUzabOPyCiN4RfolWFgOKMm23l91s0/edit) the CEO gets mentioned. +- **Why the extra step?** There are not enough hours in the day for the CEO to accept every request to meet, so [we have to prioritize](#process-the-ceos-calendar). +- **Self-service scheduling:** Unlike other team members, who you can schedule with by simply dropping an event on their calendar, unless requested directly from Mike, please do not directly schedule a meeting onto the CEO's calendar without using this process to confirm with the Apprentice first. +- **Rescheduling:** All items on Mike's calendar are subject to change by the CEO to better serve the company. Send last-minute changes or cancellations to Mike [via direct message (DM)](#why-not-mention-the-ceo-in-slack-threads). + + +## Why not mention the CEO in Slack threads? +Everyone else who works at Fleet is expected to read (and reply or acknowledge with an emoji reaction) every time they're mentioned in Slack, evenĀ deep inside long threads. + +Now that the company has grown, the CEO gets mentioned in threads [too often](https://docs.google.com/document/d/1vK-Dy2BVrw7doYUzabOPyCiN4RfolWFgOKMm23l91s0/edit) to keep up with thread replies, even for threads he participates in. From Mike: @@ -127,7 +125,7 @@ Prioritizing in order of importance: - Design reviews - Puppet show -_External meetings, travel, and personal commitments cannot be moved without the CEO's approval._ +_Please do not move external meetings, travel, and personal commitments without asking the CEO first._ [Meeting agenda prep](https://docs.google.com/document/d/1gH3IRRgptrqSYzBFy-77g98JROTL8wqrazJIMkp-Gb4/edit#heading=h.i7mkhr6m123r) is especially important to help the CEO focus and transition quickly in and between meetings.