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Terasology/docs/Troubleshooting-Player.md
Tobias Nett 2d8ef61e80
doc: move wiki content to docsify page (#5155) 
* rename docs to docs-pre-merge
* add wiki content based on commit e4d4b10424f24eed6583ea0e998da8aa32a27a3f
* replace wikilinks with markdown links in _sidebar
* use sidebar link text as title via ` autoHeader: true` 
* rename files with `:` or `,` in the name
* use the wiki Home page as entry point instead of the repo README
2023-10-31 14:46:35 +01:00

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  • The most common cause for game crashes is older video cards, especially Intel HD Graphics on laptops. Make sure you have the very latest graphics drivers available.
  • If you're using a laptop that has a discrete NVIDIA GPU and Intel HD Graphics, the game may be attempting to run on the latter, causing a crash. To make the game use the discrete GPU,
    • Right-click on your desktop, select NVIDIA Control Panel. If the option doesn't show up, install the latest NVIDIA drivers.
    • Select Manage 3D settings.
    • Select Program Settings, then navigate to wherever the Terasology executable is located and select it.
      • Note: This used to work when Terasology shipped with a .exe file for Windows - we have since switched to a .bat which does not seem eligible for this workaround. Additionally it won't work when running the game from source (possibly unless you apply it system-wide to any execution of java.exe which is likely not ideal ..) - this may take some Googling and updating of this page if anybody finds better options!
    • In the processor selection dropdown, choose High-performance NVIDIA processor and click Apply.
  • You may run out of memory if your system doesn't have much available or you run the game with too little memory assigned and too high view distance. Especially with a 32-bit system or Java (has failed on even taking large screenshots in the past)
    • To run with increased memory you can launch via command prompt / terminal with something like: java -Xms128m -Xmx2048m -jar libs/Terasology.jar which will assign a max of 2 GB (but crash with a 32-bit Java! Can't assign more than around 1.5 GB)
  • You may get odd OpenAL warnings/crashes if you have an unusual audio setup. One user reported a crash after having set up a virtual audio cable for streaming purposes. That error specifically was an IllegalStateException over there being no OpenAL context available.

Proxy Settings

Prerequisite: You are behind a proxy.

Symptoms: You face connection issues in the Terasology Launcher or Terasology itself.

Solution: Properly configure your proxy settings in your local Java Control Panel. For more information, please refer to https://www.java.com/en/download/help/proxy_setup.html.