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Zammad is a web based open source helpdesk/customer support system.
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GabrAGM ea91c4e58a Fixes #6110 - Use an ampersand as the query string separator in the report download URL
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app Fixes #6110 - Use an ampersand as the query string separator in the report download URL 2026-05-04 13:39:32 +03:00
bin Closes #5961 - Maintenance: Double quote to prevent globbing and word splitting 2026-02-25 08:33:33 +00:00
config Fixes #6056 - Allow wildcards in no_proxy configuration 2026-04-28 14:21:34 +03:00
contrib Maintenance: Improve packager.io testing for RHEL. 2026-04-20 12:05:00 +02:00
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spec Maintenance: Update dependency rubocop-capybara to v2.23.0 2026-04-30 14:52:33 +02:00
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vendor Refactoring: Resolved vendor/lib/* path by moving OmniAuth custom authentication backends to lib/omniauth/. 2019-10-28 08:51:22 +01:00
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.graphqlrc.json Feature: Mobile - Use GraphQL query for search 2022-08-12 14:18:22 +02:00
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.oxfmtrc.json Maintenance: Move from prettier to oxfmt as our formatter. 2026-03-18 17:04:31 +01:00
.oxlintrc.json Maintenance: Update dependency oxlint to ^1.62.0 2026-04-28 07:38:09 +02:00
.pkgr.yml Fixes #6078 - Package installation not working out of the box on CentOS 9. 2026-04-17 13:01:53 +02:00
.rspec Working on issue #368 - big time refactoring, adding of rspec and additional tests. 2016-11-25 17:16:08 +01:00
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README.md

Welcome to Zammad

Are you juggling countless customer inquiries across multiple channels? Struggling to keep your support team on the same page? Or spending more time managing your helpdesk than delivering exceptional support to your customers?

Zammad is your Swiss Army knife - a web-based, open-source helpdesk and customer support platform packed with features to streamline customer communication across channels like email, chat, telephone and social media.

The Software

The Zammad software is and will stay open source. It is licensed under the GNU AGPLv3. The source code is available on GitHub and owned by the Zammad Foundation, which is independent of commercial providers such as Zammad GmbH.

The Company - Zammad GmbH

The development of Zammad is carried out by the amazing team of people at Zammad GmbH in collaboration with the community. We love to create open source software for you. If you want to ensure the Zammad software has a bright and sustainable future, consider becoming a Zammad customer!

Are you tired of complex setup, configuration, backup and update tasks? Let us handle this stuff for you! 🚀

The easiest and often most cost-effective way to operate Zammad is our cloud service. Give it a try with a free trial instance!

Status

  • Toolchain: CI docker-release workflow documentation status
  • Docker container images: Docker images for Zammad Dockerhub Pulls
  • Helm chart for Kubernetes: Artifact Hub Release downloads
  • Download DEB/RPM: binary packages for Zammad stable binary packages for Zammad develop
  • License: AGPL license

Further Information

Thanks! ❤️ ❤️ ❤️

Your Zammad Team