mirror of https://github.com/zammad/zammad synced 2026-05-24 09:48:36 +00:00

Zammad is a web based open source helpdesk/customer support system.

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Mantas b6b23a07e2 Maintenance: Stabilise custom object date validator spec		2025-03-03 12:00:16 +02:00
.dev	Maintenance: Update pnpm to v10	2025-02-27 18:34:10 +01:00
.eslint-plugin-zammad	Maintenance: Update pnpm to v10	2025-02-27 18:34:10 +01:00
.github	Maintenance: Include commit info in docker builds	2025-02-26 13:55:38 +01:00
.gitlab	Maintenance: Update pnpm to v10	2025-02-27 18:34:10 +01:00
app	Feature: Desktop view - Add detail search page.	2025-02-28 14:05:16 +01:00
bin	Maintenance: Update copyright information	2025-01-01 17:39:43 +02:00
config	Maintenance: Limit dumping of thread status	2025-02-26 14:55:07 +01:00
contrib	Maintenance: Include commit info in docker builds	2025-02-26 13:55:38 +01:00
db	Follow up `340d9c10` - Fixes #5470 - Unify destination group setting and include e-mail-address in channel setup.	2025-02-27 16:26:44 +01:00
doc/developer_manual	Maintenance: Limit dumping of thread status	2025-02-26 14:55:07 +01:00
i18n	Maintenance: Translations update from translations.zammad.org.	2025-03-03 05:53:29 +00:00
lib	Maintenance: Update dependency rubocop to v1.73.1	2025-02-28 07:13:04 +01:00
log	Init version.	2012-04-10 15:31:21 +02:00
public	Maintenance: Update pnpm to v10	2025-02-27 18:34:10 +01:00
script	Maintenance: Update copyright information	2025-01-01 17:39:43 +02:00
spec	Maintenance: Stabilise custom object date validator spec	2025-03-03 12:00:16 +02:00
test	Maintenance: Updated Zendesk cassette after some tickets were permantly deleted.	2025-02-11 10:18:15 +01:00
tmp	Maintenance: Improved storage of unprocessable / oversized emails.	2023-04-03 14:38:24 +02:00
vendor	Refactoring: Resolved vendor/lib/* path by moving OmniAuth custom authentication backends to lib/omniauth/.	2019-10-28 08:51:22 +01:00
.buildpacks	Maintenance: Update buildpack to fix corepack build issues	2025-02-05 07:55:46 +01:00
.dockerignore	Maintenance: Ignore .git folder during 'docker build' for smaller image size.	2022-12-22 13:48:17 +01:00
.editorconfig	Added .editorconfig file	2019-04-10 11:05:51 +02:00
.eslintignore	Maintenance: Update dependency tailwindcss to v4	2025-02-18 11:14:38 +01:00
.eslintrc	Initial knowledge base support.	2019-06-04 05:40:48 +02:00
.eslintrc.js	Follow-up `10f627cb` - Maintenance: Update copyright information.	2025-01-02 09:20:03 +01:00
.gitattributes	Feature: Integrate a built-in code editor for custom webhook payloads.	2023-04-13 10:10:34 +02:00
.gitignore	Maintenance: Improve translation catalog and file generation workflow	2024-09-23 17:43:32 +02:00
.gitlab-ci.yml	Maintenance: Refactored GitLab CI configuration for better maintainability (phase 2).	2022-06-17 15:26:11 +02:00
.gitleaks.toml	Revert "Maintenance: Add missing ignore for gitleaks regarding tests."	2025-01-27 12:11:19 +01:00
.graphql_code_generator.js	Feature: Desktop view - Added ticket right sidebar for issue tracker references.	2024-10-30 15:11:17 +01:00
.graphqlrc.json	Feature: Mobile - Use GraphQL query for search	2022-08-12 14:18:22 +02:00
.npmrc	Maintenance: Update pnpm to v10	2025-02-27 18:34:10 +01:00
.overcommit.yml	Maintenance: Bring back a relaxed form of the catalog check for CI	2024-10-01 13:39:58 +02:00
.pkgr.yml	Maintenance: Automate creation of redis service on sles in postinstall.sh	2024-10-10 13:18:50 +02:00
.prettierignore	Maintenance: Improve translation catalog and file generation workflow	2024-09-23 17:43:32 +02:00
.prettierrc.json	Maintenance: Improve TailwindCSS class name order.	2024-04-19 10:26:49 +02:00
.rspec	Working on issue #368 - big time refactoring, adding of rspec and additional tests.	2016-11-25 17:16:08 +01:00
.rubocop.yml	Maintenance: Move rubocop support files to the new .dev folder.	2024-05-13 14:55:55 +02:00
.ruby-version	Maintenance: Update to Ruby 3.2.7	2025-02-20 06:03:18 +01:00
.stylelintrc.json	Maintenance: Improve translation catalog and file generation workflow	2024-09-23 17:43:32 +02:00
.yardopts	Maintenance: Move yard support file to the new .dev folder.	2024-05-13 14:57:45 +02:00
BREAKING_CHANGES.md	Maintenance: Add new breaking changes document	2025-02-25 11:36:51 +01:00
browserlist	add autoprefixer, remove manual prefixes	2015-05-21 16:49:07 +02:00
CHANGELOG.md	Fix link to breaking changes file	2025-02-25 11:42:49 +01:00
CODE_OF_CONDUCT.md	Maintenance: Add code of conduct document.	2022-08-23 10:02:04 +02:00
coffeelint.json	Fixes #2709 , fixes #2666 , fixes #2665 , fixes #556 , fixes #3275 - Refactoring: Implement new translation toolchain based on gettext.	2021-11-15 16:58:19 +01:00
config.ru	Maintenance: Update copyright information	2025-01-01 17:39:43 +02:00
Dockerfile	Maintenance: Fix failing docker builds	2025-02-27 10:56:23 +01:00
Gemfile	Maintenance: Update to Ruby 3.2.7	2025-02-20 06:03:18 +01:00
Gemfile.lock	Maintenance: Update dependency graphql to v2.4.11	2025-03-01 01:11:57 +00:00
LICENSE	Maintenance: Update license to original text to make GitHub recognize it - closes #3398 .	2021-02-09 08:26:39 +01:00
LICENSE-3RD-PARTY.txt	Fixes #4616 - Two-factor authentication (2FA): Security Keys	2023-06-01 09:26:46 +02:00
LICENSE-ICONS-3RD-PARTY.json	Fixes #4997 - Implement OpenID Connect.	2025-01-29 09:39:24 +01:00
package.json	Maintenance: Update pnpm to v10	2025-02-27 18:34:10 +01:00
pnpm-lock.yaml	Maintenance: Update dependency vue-tsc to ^2.2.4	2025-02-25 09:54:21 +01:00
Procfile	Maintenance: Rename background worker service in service definition files to work around a packager.io issue.	2022-06-08 07:41:15 +00:00
Procfile.dev	Fixes: Mobile - Restarting dev server redirects the app to error page.	2022-10-27 09:49:22 +02:00
Procfile.dev-https	Maintenance: Update dependency localhost to v1.3.0	2024-04-15 08:31:41 +02:00
rake	Maintenance: Update Tailwind/Styling packages	2022-12-20 10:25:24 +01:00
Rakefile	Maintenance: Update copyright information	2025-01-01 17:39:43 +02:00
README.md	Maintenance: Update Zammad teaser text in readme	2024-12-02 10:27:03 +01:00
SECURITY.asc	Maintenance: Correct the PGP key formatting, add security.txt	2024-11-28 11:01:41 +01:00
SECURITY.md	Maintenance: Add script to generate release information in certain files	2025-02-13 11:19:50 +01:00
security.txt	Maintenance: Correct the PGP key formatting, add security.txt	2024-11-28 11:01:41 +01:00
tsconfig.base.json	Maintenance: Fix silent and no-op type checking.	2024-06-26 11:05:42 +02:00
tsconfig.json	Maintenance: Move cypress folder to the new .dev directory.	2024-05-17 09:16:33 +02:00
VERSION	Maintenance: Update version information	2025-02-25 09:57:52 +01:00
vite.config.mjs	Maintenance: Update dependency tailwindcss to v4	2025-02-18 11:14:38 +01:00

README.md

Welcome to Zammad

Are you juggling countless customer inquiries across multiple channels? Struggling to keep your support team on the same page? Or spending more time managing your helpdesk than delivering exceptional support to your customers?

Zammad is your Swiss Army knife - a web-based, open-source helpdesk and customer support platform packed with features to streamline customer communication across channels like email, chat, telephone and social media.

The Software

The Zammad software is and will stay open source. It is licensed under the GNU AGPLv3. The source code is available on GitHub and owned by the Zammad Foundation, which is independent of commercial providers such as Zammad GmbH.

The Company - Zammad GmbH

The development of Zammad is carried out by the amazing team of people at Zammad GmbH in collaboration with the community. We love to create open source software for you. If you want to ensure the Zammad software has a bright and sustainable future, consider becoming a Zammad customer!

Are you tired of complex setup, configuration, backup and update tasks? Let us handle this stuff for you! 🚀

The easiest and often most cost-effective way to operate Zammad is our cloud service. Give it a try with a free trial instance!