Zammad is a web based open source helpdesk/customer support system.
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2025-05-22 10:20:30 +02:00
.dev Fixes #5580 - Remove MySQL/MariaDB support 2025-05-22 10:20:30 +02:00
.eslint-plugin-zammad Maintenance: Update dependency mocha to ^11.3.0 2025-05-19 11:16:27 +02:00
.github Fixes #5580 - Remove MySQL/MariaDB support 2025-05-22 10:20:30 +02:00
.gitlab Fixes #5580 - Remove MySQL/MariaDB support 2025-05-22 10:20:30 +02:00
app Fixes #5580 - Remove MySQL/MariaDB support 2025-05-22 10:20:30 +02:00
bin Maintenance: Update copyright information 2025-01-01 17:39:43 +02:00
config Fixes #5580 - Remove MySQL/MariaDB support 2025-05-22 10:20:30 +02:00
contrib Fixes #5580 - Remove MySQL/MariaDB support 2025-05-22 10:20:30 +02:00
db Fixes #5580 - Remove MySQL/MariaDB support 2025-05-22 10:20:30 +02:00
doc/developer_manual Fixes #5580 - Remove MySQL/MariaDB support 2025-05-22 10:20:30 +02:00
i18n Fixes #5580 - Remove MySQL/MariaDB support 2025-05-22 10:20:30 +02:00
lib Fixes #5580 - Remove MySQL/MariaDB support 2025-05-22 10:20:30 +02:00
log Init version. 2012-04-10 15:31:21 +02:00
public Feature: Zammad Smart Assist - Agent article reply with assistance AI tools 2025-05-15 15:40:12 +02:00
script Fixes #5585 - Source installation via ftp.zammad.com not possible because of... 2025-04-24 14:05:17 +02:00
spec Fixes #5580 - Remove MySQL/MariaDB support 2025-05-22 10:20:30 +02:00
test Fixes #5580 - Remove MySQL/MariaDB support 2025-05-22 10:20:30 +02:00
tmp Maintenance: Enable Markdown linting and adjust content. 2025-03-20 14:43:32 +01:00
vendor Refactoring: Resolved vendor/lib/* path by moving OmniAuth custom authentication backends to lib/omniauth/. 2019-10-28 08:51:22 +01:00
.buildpacks Maintenance: Update buildpack to fix corepack build issues 2025-02-05 07:55:46 +01:00
.dockerignore Maintenance: Ignore .git folder during 'docker build' for smaller image size. 2022-12-22 13:48:17 +01:00
.editorconfig Added .editorconfig file 2019-04-10 11:05:51 +02:00
.eslintignore Maintenance: Update dependency tailwindcss to v4 2025-02-18 11:14:38 +01:00
.eslintrc Initial knowledge base support. 2019-06-04 05:40:48 +02:00
.eslintrc.js Maintenance: Drop unneeded eslint parser directive. 2025-03-14 11:04:24 +01:00
.gitattributes Feature: Integrate a built-in code editor for custom webhook payloads. 2023-04-13 10:10:34 +02:00
.gitignore Maintenance: Improve translation catalog and file generation workflow 2024-09-23 17:43:32 +02:00
.gitlab-ci.yml Maintenance: Refactored GitLab CI configuration for better maintainability (phase 2). 2022-06-17 15:26:11 +02:00
.gitleaks.toml Revert "Maintenance: Add missing ignore for gitleaks regarding tests." 2025-01-27 12:11:19 +01:00
.graphql_code_generator.js Feature: Desktop view - Added ticket right sidebar for issue tracker references. 2024-10-30 15:11:17 +01:00
.graphqlrc.json Feature: Mobile - Use GraphQL query for search 2022-08-12 14:18:22 +02:00
.markdownlint.yml Maintenance: Enable Markdown linting and adjust content. 2025-03-20 14:43:32 +01:00
.npmrc Maintenance: Update pnpm to v10 2025-02-27 18:34:10 +01:00
.overcommit.yml Fix markdownlint config to ignore nested node_modules folders 2025-04-03 14:26:29 +02:00
.pkgr.yml Fixes #5580 - Remove MySQL/MariaDB support 2025-05-22 10:20:30 +02:00
.prettierignore Maintenance: Improve translation catalog and file generation workflow 2024-09-23 17:43:32 +02:00
.prettierrc.json Maintenance: Improve TailwindCSS class name order. 2024-04-19 10:26:49 +02:00
.rspec Working on issue #368 - big time refactoring, adding of rspec and additional tests. 2016-11-25 17:16:08 +01:00
.rubocop.yml Maintenance: Move rubocop support files to the new .dev folder. 2024-05-13 14:55:55 +02:00
.ruby-version Maintenance: Switch to Ruby 3.3.8 2025-04-22 11:45:53 +02:00
.stylelintrc.json Maintenance: Update Stylelint packages (major) 2025-04-17 15:40:49 +01:00
.yardopts Maintenance: Move yard support file to the new .dev folder. 2024-05-13 14:57:45 +02:00
BREAKING_CHANGES.md Follow up 26a3568436 - Closes #5537 - Add breaking changes notes. 2025-04-25 09:49:57 +02:00
browserlist add autoprefixer, remove manual prefixes 2015-05-21 16:49:07 +02:00
CHANGELOG.md Fix link to breaking changes file 2025-02-25 11:42:49 +01:00
CODE_OF_CONDUCT.md Maintenance: Enable Markdown linting and adjust content. 2025-03-20 14:43:32 +01:00
coffeelint.json Fixes #2709, fixes #2666, fixes #2665, fixes #556, fixes #3275 - Refactoring: Implement new translation toolchain based on gettext. 2021-11-15 16:58:19 +01:00
config.ru Maintenance: Update copyright information 2025-01-01 17:39:43 +02:00
Dockerfile Maintenance: Switch to Ruby 3.3.8 2025-04-22 11:45:53 +02:00
Gemfile Fixes #5580 - Remove MySQL/MariaDB support 2025-05-22 10:20:30 +02:00
Gemfile.lock Fixes #5580 - Remove MySQL/MariaDB support 2025-05-22 10:20:30 +02:00
LICENSE Maintenance: Update license to original text to make GitHub recognize it - closes #3398. 2021-02-09 08:26:39 +01:00
LICENSE-3RD-PARTY.txt Fixes #4616 - Two-factor authentication (2FA): Security Keys 2023-06-01 09:26:46 +02:00
LICENSE-ICONS-3RD-PARTY.json Feature - Ticket Summary: Possibility to add generated next steps to checklists 2025-04-09 15:17:15 +02:00
package.json Maintenance: Update Vue packages 2025-05-20 01:13:08 +00:00
pnpm-lock.yaml Maintenance: Update Vue packages 2025-05-20 01:13:08 +00:00
Procfile Maintenance: Rename background worker service in service definition files to work around a packager.io issue. 2022-06-08 07:41:15 +00:00
Procfile.dev Fixes: Mobile - Restarting dev server redirects the app to error page. 2022-10-27 09:49:22 +02:00
Procfile.dev-https Maintenance: Update dependency localhost to v1.3.0 2024-04-15 08:31:41 +02:00
rake Maintenance: Update Tailwind/Styling packages 2022-12-20 10:25:24 +01:00
Rakefile Maintenance: Update copyright information 2025-01-01 17:39:43 +02:00
README.md Maintenance: Enable Markdown linting and adjust content. 2025-03-20 14:43:32 +01:00
SECURITY.asc Maintenance: Correct the PGP key formatting, add security.txt 2024-11-28 11:01:41 +01:00
SECURITY.md Maintenance: Enable Markdown linting and adjust content. 2025-03-20 14:43:32 +01:00
security.txt Maintenance: Correct the PGP key formatting, add security.txt 2024-11-28 11:01:41 +01:00
tsconfig.base.json Maintenance: Fix silent and no-op type checking. 2024-06-26 11:05:42 +02:00
tsconfig.json Maintenance: Move cypress folder to the new .dev directory. 2024-05-17 09:16:33 +02:00
VERSION Maintenance: Update version information 2025-02-25 09:57:52 +01:00
vite.config.mjs Maintenance: Silence CSS syntax errors on build for now. 2025-04-14 13:24:27 +02:00

Welcome to Zammad

Are you juggling countless customer inquiries across multiple channels? Struggling to keep your support team on the same page? Or spending more time managing your helpdesk than delivering exceptional support to your customers?

Zammad is your Swiss Army knife - a web-based, open-source helpdesk and customer support platform packed with features to streamline customer communication across channels like email, chat, telephone and social media.

The Software

The Zammad software is and will stay open source. It is licensed under the GNU AGPLv3. The source code is available on GitHub and owned by the Zammad Foundation, which is independent of commercial providers such as Zammad GmbH.

The Company - Zammad GmbH

The development of Zammad is carried out by the amazing team of people at Zammad GmbH in collaboration with the community. We love to create open source software for you. If you want to ensure the Zammad software has a bright and sustainable future, consider becoming a Zammad customer!

Are you tired of complex setup, configuration, backup and update tasks? Let us handle this stuff for you! 🚀

The easiest and often most cost-effective way to operate Zammad is our cloud service. Give it a try with a free trial instance!

Status

  • Toolchain: CI docker-release workflow documentation status
  • Docker container images: Docker images for Zammad Dockerhub Pulls
  • Helm chart for Kubernetes: Artifact Hub Release downloads
  • Download DEB/RPM: binary packages for Zammad stable binary packages for Zammad develop
  • License: AGPL license

Further Information

Thanks! ❤️ ❤️ ❤️

Your Zammad Team