fleet/handbook
Michael Pinto cd2649dd7b
Updating verbiage about closing tickets when customer promises are co… (#35358)
…mplete.md

<!-- Add the related story/sub-task/bug number, like Resolves #123, or
remove if NA -->
**Related issue:** Resolves #

# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/`,
`orbit/changes/` or `ee/fleetd-chrome/changes`.
See [Changes
files](https://github.com/fleetdm/fleet/blob/main/docs/Contributing/guides/committing-changes.md#changes-files)
for more information.

- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] If paths of existing endpoints are modified without backwards
compatibility, checked the frontend/CLI for any necessary changes

## Testing

- [ ] Added/updated automated tests
- [ ] Where appropriate, [automated tests simulate multiple hosts and
test for host
isolation](https://github.com/fleetdm/fleet/blob/main/docs/Contributing/reference/patterns-backend.md#unit-testing)
(updates to one hosts's records do not affect another)

- [ ] QA'd all new/changed functionality manually

For unreleased bug fixes in a release candidate, one of:

- [ ] Confirmed that the fix is not expected to adversely impact load
test results
- [ ] Alerted the release DRI if additional load testing is needed

## Database migrations

- [ ] Checked schema for all modified table for columns that will
auto-update timestamps during migration.
- [ ] Confirmed that updating the timestamps is acceptable, and will not
cause unwanted side effects.
- [ ] Ensured the correct collation is explicitly set for character
columns (`COLLATE utf8mb4_unicode_ci`).

## New Fleet configuration settings

- [ ] Setting(s) is/are explicitly excluded from GitOps

If you didn't check the box above, follow this checklist for
GitOps-enabled settings:

- [ ] Verified that the setting is exported via `fleetctl
generate-gitops`
- [ ] Verified the setting is documented in a separate PR to [the GitOps
documentation](https://github.com/fleetdm/fleet/blob/main/docs/Configuration/yaml-files.md#L485)
- [ ] Verified that the setting is cleared on the server if it is not
supplied in a YAML file (or that it is documented as being optional)
- [ ] Verified that any relevant UI is disabled when GitOps mode is
enabled

## fleetd/orbit/Fleet Desktop

- [ ] Verified compatibility with the latest released version of Fleet
(see [Must
rule](https://github.com/fleetdm/fleet/blob/main/docs/Contributing/workflows/fleetd-development-and-release-strategy.md))
- [ ] If the change applies to only one platform, confirmed that
`runtime.GOOS` is used as needed to isolate changes
- [ ] Verified that fleetd runs on macOS, Linux and Windows
- [ ] Verified auto-update works from the released version of component
to the new version (see [tools/tuf/test](../tools/tuf/test/README.md))
2025-11-11 13:32:32 -06:00
..
ceo Add EA join CEO interview to the handbook (#34212) 2025-10-14 15:36:23 -05:00
company fleetdm.com/start to fleetdm.com/try (#35481) 2025-11-10 18:34:06 -06:00
customer-success Updating verbiage about closing tickets when customer promises are co… (#35358) 2025-11-11 13:32:32 -06:00
engineering Update README.md (#35115) 2025-11-04 11:21:53 -06:00
finance Matias Cabrera period change (#34921) 2025-10-29 11:55:41 -05:00
it-and-enablement Update README.md (#34597) 2025-10-29 08:32:17 -04:00
marketing Update marketing team roles in README (#35306) 2025-11-11 12:18:18 -06:00
people Fix typo README.md (#35287) 2025-11-06 14:52:07 -06:00
product-design Update description for product design sprint retro (#35519) 2025-11-11 11:07:39 -05:00
sales Add Maribell to List of Humans (#35016) 2025-10-30 16:01:38 -05:00
README.md DRIs (#17614) 2024-03-14 10:24:53 -05:00

Welcome to Fleet

Introduction

The Fleet handbook is the living source of truth for how we run the company. This handbook is open to the world and feedback and contributions are welcome from everyone. Feel free to click "Edit this page" to suggest an improvement anywhere you see fit. (The right reviewer will be automatically notified, and will reply to you promptly. Your change will go live on the website ≈10 minutes after it is merged.)