Add apprentice position (#17076)

handbook/company/open-positions.yml

@@ -16,7 +16,7 @@
 #   hiringManagerLinkedInUrl: https://www.linkedin.com/in/lukeheath/
 #   responsibilities: |
 #       - 🧑‍🔬 Design, develop, test, and maintain a state-of-the-art Golang application that includes robust APIs to support mobile and desktop clients.
-#       - 🛠️ Write code and tests, build prototypes, resolve issues, and profile and analyze bottlenecks.
+#       - 🛠 Write code and tests, build prototypes, resolve issues, and profile and analyze bottlenecks.
 #       - 💭 Manage and optimize scalable distributed systems in the cloud.
 #       - 🤝 Collaborate closely with product managers to understand requirements and translate them into actionable specifications.
 #       - 🚀 Actively participate in all engineering scrum meetings, including sprint planning, daily standups, sprint demos, sprint retrospectives, and estimation sessions.
@@ -36,3 +36,32 @@
 #       - 🛠️ Technical: You understand the software development processes. You understand that software quality matters.
 #       - 🟣 Openness: You are flexible and open to new ideas and ways of working.
 #       - ➕ Bonus: Cybersecurity or IT background.
+
+- jobTitle: 🌐 Apprentice
+  department: 🌐 Digital Experience
+  hiringManagerName: Sam Pfluger
+  hiringManagerGithubUsername: sampfluger88
+  hiringManagerLinkedInUrl: https://www.linkedin.com/in/sampfluger88/
+  responsibilities: |
+      - 👥 Manage multiple calendars and schedules using Google Calendar and various forms of communication simultaneously. 
+      - 🧑‍🔬 Perform executive assistance processes as described in [https://fleetdm.com/handbook/digital-experience](https://fleetdm.com/handbook/digital-experience).
+      - 📖 Maintain and update the structure and content of the company handbook.
+      - 🗣️ Act as secondary/backup point of contact for other departments for Digital Experience initiatives.
+      - 🗓️ Schedule travel arrangements for the CEO and other executives as needed.
+      - ✍️ Help implement and drive change management for any new or modified processes and tools across the team and/or the organization.
+      - 📣 Record and communicate relevant information and decisions to the Digital Experience team and other departments. 
+      - 📈 Collect and report Digital experience KPIs.
+  experience: |
+      - 🏃‍♂️ Strong desire to build a technical and operational-based skill set.
+      - 🚀 Detail-oriented, highly organized, and able to move quickly to solve complex problems using boring solutions.
+      - 🦉 Deep understanding of Google Suite (Gmail, Google Calendar, Google Sheets, Google Docs, etc.) 
+      - 🫀 Experience dealing with sensitive personal information of team members and customers.
+      - 🛠️ Strong writing and oral communication for general and technical topics.
+      - 💭 Capable of understanding and translating technical concepts and personas.
+      - 🤝 Ability to work in a process-driven team-based environment.
+      - 🟣 Openness: You are flexible and open to new ideas and ways of working.
+      - ➕ Bonus: Customer service\support background.
+
+
+
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