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Code Issues Projects Releases Packages Wiki Activity Actions 83

Adding compensation change responsibility to BizOps page (#15922)

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Moving the responsibility steps from communications page to BizOps page,
and updating for recent changes....

---------

Co-authored-by: Sam Pfluger <108141731+Sampfluger88@users.noreply.github.com>
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Joanne Stableford 2024-01-31 23:48:49 -05:00 committed by GitHub
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19
handbook/business-operations/README.md
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@ -145,6 +145,25 @@ When a Fleetie, consultant or advisor requests an update to their personnel deta
- If required, BizOps also makes changes to other core systems (e.g: creating a new email alias in google workspace; updating details in Carta; etc).
- The change is now actioned, notify the team member and close the issue.
### Prepare salary benchmarking information
- Use the relevant template text in the README section of the [¶¶ 💌 Compensation decisions document](https://docs.google.com/document/d/1NQ-IjcOTbyFluCWqsFLMfP4SvnopoXDcX0civ-STS5c/edit?usp=sharing) for a current Fleetie, a new role, a prospective hire, or other benchmarking use case.
- Copy the template text and paste at the end of the document.
- Fill in details as required, pulling from [🧑‍🚀 Fleeties spreadsheet](https://docs.google.com/spreadsheets/d/1OSLn-ZCbGSjPusHPiR5dwQhheH1K8-xqyZdsOe9y7qc/edit#gid=0) and [equity spreadsheet](https://docs.google.com/spreadsheets/d/1_GJlqnWWIQBiZFOoyl9YbTr72bg5qdSSp4O3kuKm1Jc/edit?usp=sharing) as required.
- Use the teammate's information to benchmark in [Pave](https://www.pave.com/) (login details in 1Password). You can pattern match from previous benchmarking entries, and include all company assumtions. Add the direct link to the Pave benchmark.
### Update a team member's compensation
To [change a team member's compensation](https://fleetdm.com/handbook/company/communications#compensation-changes), follow these steps:
- Create a copy of the ["Values assessment" template](https://docs.google.com/spreadsheets/d/1P5TyRV2v-YN0aR_X8vd8GksKcr3uHfUDdshqpVzamV8/edit?usp=drive_link) and move it to the team member's [personnel folder in Google Drive](https://drive.google.com/drive/folders/1UL7o3BzkTKnpvIS4hm_RtbOilSABo3oG?usp=drive_link).
- Share the values assessment document with the manager and ask them to perform the values assessment.
- Once the values assessment is complete, [prepare salary benchmarking information](#prepare-salary-benchmarking-information) and set a meeting between the manager, head of department, and Head of Business Operations about level of job skill in relation to compensation benchmarking levels.
- Schedule a new calendar event for the Head of Business Operations with the founders over an existing founders' 1:1 to discuss if an adjustment needs to be made to team member's compensation to align with benchmarking. During the 1:1 call, founders review values assessment, benchmarking for role and geography, and decide if there will be an adjustment.
- Head of Business Operations will post in slack to `#help-classified` with the decision on compensation changes and effective date, if any.
- Communicate via Slack DM the decision to the teammate's people manager, who will then communicate to their teammate.
- Update the respective payroll platform (Gusto or Plane) by navigating to the personnel page, selecting salary field, and updating with an effective date that makes the next payroll.
- Update the [equity spreadsheet](https://docs.google.com/spreadsheets/d/1_GJlqnWWIQBiZFOoyl9YbTr72bg5qdSSp4O3kuKm1Jc/edit?usp=sharing) (internal doc) by copying existing OTE to the bottom of the "Notes" cell, updating the OTE column with the new compensation information, and updating the "Last compensation change" column with the effective date from payroll platform.
> If the company decides on an additional equity grant as part of a compensation change, note the previous equity and new situation in detail in the "Notes" column of the equity plan. Update the "Grant started?" column to "todo" which adds it to the queue for the next time grants are processed (quarterly).
### Process monthly accounting
Create a [new montly accounting issue](https://github.com/fleetdm/confidential/issues/new/choose) for the current month and year named "Closing out YYYY-MM" in GitHub and complete all of the tasks in the issue. (This uses the [monthly accounting issue template](https://github.com/fleetdm/confidential/blob/main/.github/ISSUE_TEMPLATE/5-monthly-accounting.md).

19
handbook/company/communications.md
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@ -534,26 +534,13 @@ US based Fleeties get paid on the last business day of the month. International
Variable compensation (i.e. commission) is reviewed and submitted for processing by RevOps by the 7th of each month for the previous month or quarter's contributions. US based Fleeties that receive variable compensation will be paid by the 10th. International Fleeties will be paid no later than the last day of the month for the previous month's or quarter’s contributions.
### Workiversaries
We're happy you've ventured a trip around the sun with Fleet- let's celebrate! The team will post in Slack to highlight your dedication and contribution to Fleet, giving an opportunity for teammates to share their appreciation of your contribution!
Fleet also [evaluates and (if necessary) updates compensation decisions yearly](#compensation-changes), shortly after the anniversary of a team member's start date.
We're happy you've ventured a trip around the sun with Fleet- let's celebrate! The team will celebrate your tenure at the monthly "All Hands" meeting to highlight your dedication and contribution to Fleet, giving an opportunity for teammates to share their appreciation of your contribution!
### Compensation changes
Fleet evaluates and (if necessary) updates compensation decisions yearly, shortly after the anniversary of a team member's start date. The process for that evaluation and update is:
- On the first Friday of the month, the Head of BizOps posts in the `#help-classified` channel with the list of teammates celebrating anniversaries over the next month.
- On the day of the fleetiversary, the Head of BizOps or executive team member will post in `#random` celebrating the tenure of the teammate.
- The Head of BizOps confers with manager or head of department and prepares compensation benchmarking data and schedules time with the CEO and CTO over an existing 1:1 to discuss if an adjustment needs to be made to compensation.
- During the 1:1 call, founders review benchmarking for role and geography, and decide if there will be an adjustment.
- Head of BizOps posts to slack in `#help-classified` with the decision on compensation changes and effective date, if any.
- If a change is to be made, the Head of BizOps communicates decision to the teammate's people manager, who then communicates to their teammate.
- Head of BizOps updates the respective payroll platform (Gusto or Plane) and [equity spreadsheet](https://docs.google.com/spreadsheets/d/1_GJlqnWWIQBiZFOoyl9YbTr72bg5qdSSp4O3kuKm1Jc/edit?usp=sharing) (internal doc).
- If an additional equity grant is part of this compensation change, the previous equity and new situation is noted in detail in the "Notes" column of the equity plan, and the "Grant started?" column is set back to "todo" to add it to the queue for the next time grants are processed (quarterly).
Fleet evaluates and (if relevant) updates compensation decisions yearly, shortly after the anniversary of a team member's start date. The Head of BizOps is responsible for the process to [update compensation](https://fleetdm.com/handbook/business-operations#updating-compensation)
### Relocating
When Fleeties relocate, there are vendors that need to be notified of the change.
Before relocating, please [let the company know in advance](https://fleetdm.com/handbook/business-operations#contact-us) by following the directions listed in the relevant issue template ("Moving").
When Fleeties relocate, there are vendors that need to be notified of the change. Before relocating, please [let the company know in advance](https://fleetdm.com/handbook/business-operations#contact-us) by following the directions listed in the relevant issue template ("Moving").
## Team member onboarding