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Handbook: Fix formatting issues that only appear on fleetdm.com and not in GitHub preview (#5176)
https://docs.google.com/document/d/1nwxuK2BjYnnrWK-ZtFDOfW49AZ9b54yumYhXLlw3vRY/edit
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@ -96,12 +96,7 @@ When a new team member joins Fleet, they adopt the values, from day 1. This way
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### 🔴 Empathy
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Empathy leads to better understanding, better communication, and better decisions. Try to understand what people may be going through, so you can help make it better.
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<!-- TODO: Figure out what to do with this commented-out bit. I wrote it, but it's too long. Maybe just delete it. (mikermcneil, feb 26, 2022)
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> #### Customer first
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> At Fleet, we think about the customer first. No matter what kind of work you are doing, you serve the customer.
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> When customers buy Fleet, they trust us to provide the solution for important problems.
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> Imagine you are the person making the decision to buy Fleet. Imagine you are responsible for all of your organization's laptops and servers. Imagine you log in to the product every day. Imagine you are the developer writing code to integrate with Fleet's REST API. Imagine you are deploying the server, or running the upgrade scripts. Imagine you are responsible for keeping your organization's computers secure and running smoothly.
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> You would rest easier, knowing that everyone who works at Fleet is seeking to deliver the experience they would want for themselves, in your shoes. -->
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- Think and make customer-first choices.
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- Consider your counterpart.
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- For example: keep in mind customers, contributors, colleagues, the other person in your Zoom meeting, the other folks in a Slack channel, the people who use software and APIs you build, the people following the processes you design.
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