diff --git a/handbook/company/leadership.md b/handbook/company/leadership.md index baf3f96fe9..a1da7a7ad6 100644 --- a/handbook/company/leadership.md +++ b/handbook/company/leadership.md @@ -4,15 +4,32 @@ This page covers the things managers and other leaders at Fleet need to know abo ## CEO flaws -[Openness](https://fleetdm.com/handbook/company#values) is important, and so I want to live that by sharing the flaws I know I have. I’m fully responsible for improving the things below, listing them is no excuse. They are listed here for two reasons. The first one is so that people know it is _not just them_, but actually _my fault_. The second one is so I can improve, I hope that listing them here lets people know I appreciate when you [speak up to me about them](https://fleetdm.com/handbook/company/communications#performance-feedback). +[Openness](https://fleetdm.com/handbook/company#values) is important, and so I want to live that by sharing the flaws I know I have. I’m fully responsible for improving the things below, listing them is no excuse. + +These flaws are listed here publicly for two reasons. The first is so that people know it is _not just them_, but actually _my fault_. The second is so I can improve and be held accountable. + +1. I have a bad habit of not wanting to impose. + - But this can result in me [over-specifying solutions for problems](https://docs.google.com/document/d/1PUkMIBIStDe87drezqKURYz_ZAmMzQPg_PilmWORmsM/edit), instead of presenting the whole problem and putting someone in charge of it. + - You can say: "Mike, what was the original problem? If I'm not the right person to run with solving it, I understand, but could you let me know some time candidly why I'm not?" +2. I can get nervous and rush things. + - I can speak quickly. It is ok to say “Mike, hold on a second.” + - I can be quick to criticize before I appreciate, especially if something looks almost done. + - I appreciate it when fleeties ask “What do you think of my work?” It reminds me I'm speaking in front of the sculptor, not just alone with the statue. + - I can hurry to decisions when I think something is time-sensitive or nearly ready to ship. It is ok to say “I’m looking for early feedback" vs. “I’m not yet 70% sure I’m 100% done with this." +3. I often need to talk to think. + - It is ok to set a boundary and let me marinade. You might say: "Hold up. What is our goal?" + - I get grumpy when I am tired and I worry that I'll forget to follow up about things. So I try to say them all. + - I can talk too much. On video calls, and especially during a screenshare session, I sometimes will keep talking longer than I otherwise would. If you get lost, or overwhelmed, you can interrupt me or send a chat: "Hold up, I'm feeling out of phase from this conversation." + + + + + +> If you notice one of these flaws, and especially if you deliver feedback about it and don't feel heard, or you feel hurt, or you feel like I didn't "get it", please send me a link to this section of the handbook, or just interrupt me and tell me to my face. I will be extremely grateful, and value your bravery in pursuit of what's in the best interest of the company. (And if I don't, keep trying. I'll come crawling back. Promise.) ## Contact the CEO