From d003046b21612a3c471769e7eb05278598da3a76 Mon Sep 17 00:00:00 2001 From: Renee Jackson <44620612+rlynnj11@users.noreply.github.com> Date: Thu, 4 Nov 2021 15:23:37 -0300 Subject: [PATCH] update product.md to include Quality objectives (#2784) * update product.md to include Quality objectives Targeting defect reduction and customer service as high priority objectives * Update handbook/product.md Co-authored-by: Noah Talerman <47070608+noahtalerman@users.noreply.github.com> * switch maintainer metatag Co-authored-by: Noah Talerman <47070608+noahtalerman@users.noreply.github.com> --- handbook/product.md | 3 ++- 1 file changed, 2 insertions(+), 1 deletion(-) diff --git a/handbook/product.md b/handbook/product.md index 4ebf730a1f..4018f69a68 100644 --- a/handbook/product.md +++ b/handbook/product.md @@ -252,6 +252,7 @@ Premium version supported for bug fixes: **Latest version only** Premium support for support/troubleshooting: **All versions** ### Goals +At Fleet, our primary quality objectives are *customer service* and *defect reduction*. This entails Key Performance Indicators such as customer response time and number of bugs resolved per cycle and. - Get familiar with and stay abreast of what our community wants and the problems they're having. @@ -361,5 +362,5 @@ Use `---`, with color `$ui-fleet-black-50` as the default UI for empty columns. - +