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update product.md to include Quality objectives (#2784)

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* update product.md to include Quality objectives

Targeting defect reduction and customer service as high priority objectives

* Update handbook/product.md

Co-authored-by: Noah Talerman <47070608+noahtalerman@users.noreply.github.com>

* switch maintainer metatag

Co-authored-by: Noah Talerman <47070608+noahtalerman@users.noreply.github.com>
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Renee Jackson 2021-11-04 15:23:37 -03:00 committed by GitHub
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handbook/product.md
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@ -252,6 +252,7 @@ Premium version supported for bug fixes: **Latest version only**
Premium support for support/troubleshooting: **All versions**
### Goals
At Fleet, our primary quality objectives are *customer service* and *defect reduction*. This entails Key Performance Indicators such as customer response time and number of bugs resolved per cycle and.
- Get familiar with and stay abreast of what our community wants and the problems they're having.
@ -361,5 +362,5 @@ Use `---`, with color `$ui-fleet-black-50` as the default UI for empty columns.
<meta name="maintainedBy" value="mike-j-thomas">
<meta name="maintainedBy" value="noahtalerman">