diff --git a/handbook/customer-success/README.md b/handbook/customer-success/README.md index ccac764339..0aeba57401 100644 --- a/handbook/customer-success/README.md +++ b/handbook/customer-success/README.md @@ -29,7 +29,7 @@ The customer success department is directly responsible for ensuring that custom Occasionally, we will need to track public issues for customers and prospects who wish to remain anonymous on our public issue tracker. To do this: -1. The team member creating the issue will choose an appropriate minor planet name from this [Minor planets page](https://minorplanetcenter.net//iau/lists/MPNames.html) (alphabetical). +1. The team member creating the issue will choose an appropriate minor planet name from this [minor planets page](https://minorplanetcenter.net//iau/lists/MPNames.html) (alphabetical). 2. Create a label in the fleetdm/fleet and fleetdm/confidential repos which can be attached to current and future issues for the customer or prospect. As part of the label description in the fleetdm/confidential repo, add the customer or prospect name. This way, we maintain a confidential mapping of codename to customer or prospect.