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Fix sentence case (#18069)

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Sam Pfluger 2024-04-04 15:06:15 -05:00 committed by GitHub
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handbook/company/communications.md
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@ -214,15 +214,15 @@ If you need to track content from a Slack channel (ie. #g-sales), you can automa
**Fleet Free:**
| Impact Level | Definition | Preferred Contact | Response Time |
| Impact level | Definition | Preferred contact | Response time |
|:---|:---|:---|:---|
| All Inquiries | Any request regardless of impact level or severity | Osquery #fleet Slack channel | No guaranteed resolution |
| All inquiries | Any request regardless of impact level or severity | Osquery #fleet Slack channel | No guaranteed resolution |
> **Note:** If you're using Fleet Free, you can also access community support by [opening a bug](https://github.com/fleetdm/fleet/issues/new?assignees=&labels=bug%2C%3Areproduce&projects=&template=bug-report.md&title=) in the [Fleet GitHub](https://github.com/fleetdm/fleet/) repository.
**Fleet Premium:**
| Impact Level | Definition | Preferred Contact | Response Time |
| Impact level | Definition | Preferred contact | Response time |
|:-----|:----|:----|:-----|
| Emergency (P0) | Your production instance of Fleet is unavailable or completely unusable. For example, if Fleet is showing 502 errors for all users. | Expedited phone/chat/email support during business hours. </br></br>Email the contact address provided in your Fleet contract or chat with us via your dedicated private Slack channel | **≤4 hours** |
| High (P1) | Fleet is highly degraded with significant business impact. | Expedited phone/chat/email support during business hours. </br></br>Email the contact address provided in your Fleet contract or chat with us via your dedicated private Slack channel | **≤4 business hours** |