diff --git a/handbook/finance/README.md b/handbook/finance/README.md index 0eca09e72d..54bb76c77d 100644 --- a/handbook/finance/README.md +++ b/handbook/finance/README.md @@ -139,20 +139,26 @@ Use the following steps to update the [💸Finance department KPIs](https://docs ### Create an invoice To create a new invoice for a Fleet customer, follow these steps: -1. Go to the [invoice folder in Google Drive](https://drive.google.com/drive/folders/11limC_KQYNYQPApPoXN0CplHo_5Qgi2b?usp=drive_link). -2. Create a copy of the invoice template, and title the copy `[invoice number] Fleet invoice - [customer name]`. - - The invoice number follows the format of `YYMMDD[daily issued invoice number]`, where the daily issued invoice number should equal `01` if it's the first invoice issued that day, `02` if it's the second, etc. -3. Edit the new invoice to reflect details from the signed subscription agreement (and PO if required). - - Enter the invoice number (and PO number if required) into the top right section of the invoice. - - Update the date of the invoice to reflect the current date. - - Make sure the payment terms match the signed subscription agreement. - - Copy the customer address from the signed subscription agreement and input it in the "Bill to" section of the invoice. - - Copy the "Billing contact" email from the signed subscription agreement and add it to the last line of the "Bill to" address. - - Make sure the start and end dates of the contract and amount match the subscription agreement. - - If professional services are included in the subscription agreement, include as a separate line in the invoice, and ensure the amounts total correctly. - - Ensure the "Notes" section has wiring instructions for payment via SVB. -4. Download the completed invoice as a PDF. -5. Send the PDF to the billing contact from the "Bill to" section of the invoice and cc [Fleet's billing email address](https://fleetdm.com/handbook/company/communications#email-relays). Use the following template for the email: +1. Go to the Invoice page on our billing system. +2. Select “Create Invoice” on the right, and you will be directed to a new page to create an invoice. +3. Under the “Add customer” dropdown box, select an existing customer, or add a new customer. The customer is the entity that will be receiving the invoice. + - To add a new customer: Update the company name, contact person, billing email address, and “Bill to” address fields in the next page. +4. Change the invoice number. + - The invoice number follows the format of `YYMMDD[daily issued invoice number]`, where the daily issued invoice number should equal `01` if it's the first invoice issued that day, `02` if it's the second, etc. +5. Edit the new invoice to reflect details from the signed subscription agreement (and PO if required). + - Enter the invoice number (and PO number if required) into the top right section of the invoice. + - Update the date of the invoice to reflect the current date. + - Make sure the payment terms match the signed subscription agreement. + - Validate if the customer address from the signed subscription agreement matches the default Bill to address shown on the invoice. + - Validate if the email from the signed subscription agreement matches with the email in the email field on the invoice. + - Make sure the start and end dates of the contract and amount match the subscription agreement. + - If professional services are included in the subscription agreement, include as a separate line in the invoice, and ensure the amounts total correctly. + - Ensure the wiring instructions for payment via SVB are listed in in the invoice. +6. Download the completed invoice as a PDF. + - Rename the pdf copy `[invoice number] Fleet invoice - [customer name]`. + - Save a copy of the PDF into the invoice folder. + +7. Send the PDF to the billing contact from the "Bill to" section of the invoice via the Fleet billing email address. Use the following template for the email: ``` Subject: Invoice for Fleet Device Management [invoice number]