From b03b67723f14252e34b2fac388015a9908a693ef Mon Sep 17 00:00:00 2001 From: Sam Pfluger <108141731+Sampfluger88@users.noreply.github.com> Date: Thu, 12 Sep 2024 16:24:36 -0500 Subject: [PATCH] Add "Track an objection" to Sales README (#22061) --- handbook/sales/README.md | 7 +++++++ 1 file changed, 7 insertions(+) diff --git a/handbook/sales/README.md b/handbook/sales/README.md index 8213a86777..126a67b8d5 100644 --- a/handbook/sales/README.md +++ b/handbook/sales/README.md @@ -25,6 +25,13 @@ This handbook page details processes specific to working [with](#contact-us) and The Sales department is directly responsible for attaining the revenue goals of Fleet and helping to deliver upon our customers' objectives. +### Track an objection + +We often hear objections to using Fleet that are important to track, understand, and solve for. To track an objection: +1. Navigate to the ["Understanding objections document" (Confidential Google Doc)](https://docs.google.com/document/d/1UFjHaIBdoSGDiqNqwgxRdwRz9Wn9SqP7h-g2OM8Runk/edit). +2. Copy the template at the top of the page and paste it at the top of the "Objections" section completing all TODOs. + + ### Onboard a new sales team member Once the standard Fleetie onboarding issue is complete, create a new ["Sales team onboarding"](https://github.com/fleetdm/confidential/issues/new?assignees=&labels=%23g-sales&projects=&template=sales-team-onboarding.md&title=Sales%20onboarding%3A_____________) issue and complete it.