diff --git a/handbook/business-operations/README.md b/handbook/business-operations/README.md
index e0f8efcf8f..ccbacd0397 100644
--- a/handbook/business-operations/README.md
+++ b/handbook/business-operations/README.md
@@ -32,7 +32,7 @@ Certain new team members, especially in go-to-market (GTM) roles, will need paid
 | Role                 | Salesforce CRM | Salesforce "Inbox" | LinkedIn _(paid)_ | Gong _(paid)_ | Zoom _(paid)_ |
 |:-----------------|:---|:---|:----|:---|:---|
 | 🐋 AE            | ✅ | ✅ | ✅ | ✅ | ✅
-| 🐋 CSM           | ✅ | ✅ | ❌ | ✅ | ✅
+| 🐋 CSM           | ✅ | ✅ | ✅ | ✅ | ✅
 | 🐋 SC            | ✅ | ✅ | ❌ | ❌ | ✅
 | 🫧 SDR           | ✅ | ✅ | ✅ | ❌ | ❌
 | ⚗️ PM            | ❌ | ❌ | ❌ | ✅ | ✅