diff --git a/handbook/company/open-positions.yml b/handbook/company/open-positions.yml index 282c247e5c..133e95c63b 100644 --- a/handbook/company/open-positions.yml +++ b/handbook/company/open-positions.yml @@ -125,20 +125,20 @@ hiringManagerGithubUsername: alexmitchelliii onTargetEarnings: '$95,000 - $150,000' responsibilities: | + - 🎯 Partner with Sales and Marketing to support campaigns and outreach efforts aimed at growing pipeline and hitting goals. + - 🛩️ Connect with customers—online or occasionally in person—to better understand their goals and recommend Fleet solutions that fit. + - 📈 Use available tools and guidance to analyze prospect needs and identify helpful trends or signals. + - ❔ Follow processes to qualify and progress opportunities to best help prospects solve problems. + - 📣 Represent Fleet at events, on social media, and in conversations with prospects to build awareness and trust. - 🖥️ Help present and demonstrate the value of Fleet’s open-source software to mid-sized organizations, supporting win-win commercial conversations. - 🤝 Support and gradually take ownership of the sales process for customers with 300–700 employees, working closely with senior team members as you grow. - - 🛩️ Connect with customers—online or occasionally in person—to better understand their goals and recommend Fleet solutions that fit. - - 🧠 Collaborate with Solutions Consultants to understand customer needs and technical requirements, and help remove blockers to deliver value. - - 📈 Use available tools and guidance to analyze prospect needs and identify helpful trends or signals. - - 📣 Represent Fleet at events, on social media, and in conversations with prospects to build awareness and trust. - ⏫ Build and maintain relationships with customers, partnering with Customer Success to spot opportunities for expansion. - - ❔ Follow processes to qualify and progress opportunities to best help prospects solve problems. - 🕴️ Use Salesforce and other tools to track your work, organize your pipeline, and support team visibility. - 🦢 Share customer feedback with Product, Design, and Engineering teams to help improve our product. - - 🎯 Partner with Marketing to support campaigns and outreach efforts aimed at growing pipeline and hitting goals. - 🧪 Contribute to ongoing improvements in our playbooks, handbook, and sales processes. - 🧑‍🔬 Perform processes as described in the [Sales](https://fleetdm.com/handbook/sales), [Go-To-Market groups](https://fleetdm.com/handbook/company/go-to-market-groups#go-to-market-groups), and other handbook pages. experience: | + - 🖥️ 2-3 years of IT and/or security experience, ideally with MDM responsibility. - 🦉 1–2 years of experience in a customer-facing or sales-related role, or strong interest in moving into technical sales. - 💬 Excellent communication skills and the ability to build rapport quickly with both technical and non-technical people. - 🔧 Strong technical curiosity—you love figuring out how things work and helping others do the same.