diff --git a/handbook/customers/README.md b/handbook/customers/README.md
index 80154d22ca..2ca9617937 100644
--- a/handbook/customers/README.md
+++ b/handbook/customers/README.md
@@ -502,8 +502,8 @@ The following table lists the Customer's group's rituals, frequency, and Directl
 | 🗣️ Product Feature Requests | Weekly | Present and advocate for requests and ideas brought to Fleet's attention by customers that are interesting from a product perspective. | Kathy Satterlee |
 | Customer meetings | Weekly | Check-in on how product and company are performing, provide updates on new product features or progress on customer requests.  These are private meetings with one meeting for each individual commercial customer. | Kathy Satterlee |
 | Release announcements | Every three weeks | Update customers on new features and resolve issues in an upcoming release. | Kathy Satterlee        |
-| Sales huddle | Weekly | Agenda: Go through every [open opportunity](https://fleetdm.lightning.force.com/lightning/o/Opportunity/list?filterName=00B4x00000CTHZIEA5) and update the next steps. | Alex Mitchell
-[Salesforce contributor experience checkup](#salesforce-contributor-experience-checkups)| Monthly | Make sure all users see a detailed view of contacts, opportunities, accounts, and leads. | Nathan Holliday |
+| Opportunity pipeline review | Weekly | Agenda: Go through every [open opportunity](https://fleetdm.lightning.force.com/lightning/o/Opportunity/list?filterName=00B4x00000CTHZIEA5) and update the next steps, amounts, dates, and status (including choosing Closed Lost if no communications for >= 45 days). | Alex Mitchell
+[Salesforce contributor experience checkup](#salesforce-contributor-experience-checkups)| Monthly | Make sure all users see a detailed view of contacts, opportunities, accounts, and leads. | Taylor Hughes |
 | Lead pipeline review  | Weekly | Agenda: Review leads by status/stage; make sure SLAs are met. | Alex Mitchell |
 | Dripify review | Daily | Review responses to Dripify sequencing, respond to standard messages, escalate urgent messages in `#help-CEO`. | Brad Macdowall