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Update Swag request process (#6992)

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Andrew Baker 2022-08-15 11:10:44 -04:00 committed by GitHub
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handbook/community/README.md
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@ -414,13 +414,19 @@ We want to recognize and congratulate community members for their contributions
### How to order swag
1. Reach out to the contributor to thank them for their contribution and ask if they would like any swag.
We currently deliver Fleet swag and osquery stickers for those that request it through community contributions, [Fleet documentation](https://fleetdm.com/docs), and social media posts.
2. Fill out our [swag request sheet](https://docs.google.com/spreadsheets/d/1bySsYVYHY8EjxWhhAKMLVAPLNjg3IYVNpyg50clfB6I/edit?usp=sharing).
Our Typeform integrations automatically populate information within the #help-swag Slack channel for osquery sticker and shirt requests through TypeForm.
3. Once approved, place the order through our Printful account (credentials in 1Password).
For community contributions, reach out to the contributor to thank them for their contribution, ask if they would like any swag, and fill out their information in the [Fleet swag request sheet](https://docs.google.com/spreadsheets/d/1bySsYVYHY8EjxWhhAKMLVAPLNjg3IYVNpyg50clfB6I/edit#gid=2028707729).
4. If available through the ordering process, add a thank you note for their contribution and "Feel free to tag us on Twitter."
Once approved in the sheet, or submitted through [Typeform](https://admin.typeform.com/form/ZfA3sOu0/results#responses), place the order through our Printful account (credentials in 1Password) within 48 hours of submission. If available through the ordering process, add a thank you note for their contribution or request.
When an estimated shipping date is available, notify the requestor by email with an update on shipping, thank them for being a part of the community, and provide the tracking number once shipped.
Printful order information can be found on [Printful](https://www.printful.com/dashboard/default/orders) or billing@fleetdm.com.
At this time, double-check that information within Salesforce and Typeform is accurate according to the [enrichment process.](https://docs.google.com/document/d/1zOv39O989bPRNTIcLNNE4ESUI5Ry2XII3XuRpJqNN7g/edit?usp=sharing)
## Rituals