From 841bbe46b6a3af68fa7ab8ac43869d2f78e95cff Mon Sep 17 00:00:00 2001 From: Sam Pfluger <108141731+Sampfluger88@users.noreply.github.com> Date: Sat, 8 Feb 2025 12:11:14 -0600 Subject: [PATCH] Clairify GTM outreach (#26196) --- handbook/company/communications.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/handbook/company/communications.md b/handbook/company/communications.md index 7c3ae97449..6496ebb769 100644 --- a/handbook/company/communications.md +++ b/handbook/company/communications.md @@ -127,7 +127,7 @@ The [Digital Experience team](https://fleetdm.com/handbook/digital-experience#te Go-To-Market (GTM) strategy at Fleet is [always evolving](https://handbook.gitlab.com/handbook/values/#everything-is-in-draft), but the [philosophy behind the strategy](https://fleetdm.com/handbook/company/why-this-way#why-dont-we-sell-like-everyone-else) remains consistent. When you reach out to a prospect or customer, make sure you're the right person: -- **🐋 "Sales-ready" prospect**: The rep (AE) reaches out. +- **🐋 "Sales-ready" prospect**: The rep (AE) determines the best way to contact the prospective customer, which is often the Solutions Consultant reaching help. - **🌦️ Customers**: The Customer Success Manager (CSM) reaches out. - **🫧 Any other prospects**: The Solutions Consultant (SC) reaches out.