diff --git a/handbook/customers/README.md b/handbook/customers/README.md index 2ca9617937..832eefd12f 100644 --- a/handbook/customers/README.md +++ b/handbook/customers/README.md @@ -66,9 +66,12 @@ This workflow outlines the process that sales and customer success can follow wh - Schedule the customer onboarding kickoff call - Collect deployment details (if not completed during POC) - Schedule the recurring customer check-in - - Owns running the meeting, note taking, TODO follow up, etc. + - Owns running the meeting, note taking, TODO follow up, etc. +> Due to legislation by the U.S. Department of Commerce, we are unable to initiate business with [certain countries and territories including specific U.S. sanction programs.](https://ofac.treasury.gov/sanctions-programs-and-country-information) + + ## Fleet's W-9 A recent signed copy of Fleet's W-9 form can be found in [this confidential PDF in Google Drive](https://drive.google.com/file/d/1ugXazEBk1oVm_LqGbYNsIFECcv5jXLA9/view?usp=drivesdk).