mirror of
https://github.com/fleetdm/fleet
synced 2026-05-24 01:18:42 +00:00
Adding note about coordinated disclosure (#4007)
* Adding note about coordinated disclosure @mike-j-thomas Not sure exactly *where* in the document I should've put this. If you have 5 minutes to comment on this PR I'll adjust it! * Updated as per Mike's comments Put in the right section and updated * Update brand.md * Update handbook/brand.md * Update brand.md Re-added Guillaume's previous suggestion to voice and tone guidelines. Co-authored-by: Mike Thomas <78363703+mike-j-thomas@users.noreply.github.com> Co-authored-by: Mike Thomas <mthomas@fleetdm.com>
This commit is contained in:
parent
c1b9161e25
commit
80daf9fc02
1 changed files with 4 additions and 0 deletions
|
|
@ -10,6 +10,8 @@
|
|||
|
||||
- **Manage risk, not fear**. Educate users about security threats positively. Risk management is smart, but focusing on fear can lead to poor decisions. We NEVER use fear as a communication and marketing tactic.
|
||||
|
||||
- **Consider the meaning of words**. We never want to offend people or sound judgemental. Industry jargon that was once commonly used may now be considered offensive and should be avoided.
|
||||
|
||||
### What would Mr Rogers say?
|
||||
|
||||
At Fleet, our voice and tone should be clear, simple, friendly, and inspiring - like [Mr. Rogers](https://en.wikipedia.org/wiki/Fred_Rogers) who had a deep understanding of these communication values.
|
||||
|
|
@ -24,6 +26,8 @@ becomes...
|
|||
|
||||
By Mr Rogering our writing we can emphasize positivity, optimism and encourage our readers to succeed. The example above also considers sentence flow and use of synonyms to reduce repetition.
|
||||
|
||||
Another example to consider is industry jargon that may now be inappropriate. While the term *"responsible vulnerability disclosure"* has been used for decades, it supposes that people who use a different process are *irresponsible*. Using *coordinated disclosure* is a more positive way to discuss the issue.
|
||||
|
||||
## Voice and tone guidelines
|
||||
|
||||
### How to use our name
|
||||
|
|
|
|||
Loading…
Reference in a new issue