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sandbox-oncall -> infrastructure-oncall and fix old channel names (#9969)
# Checklist for submitter If some of the following don't apply, delete the relevant line. - [ ] Changes file added for user-visible changes in `changes/` or `orbit/changes/`. See [Changes files](https://fleetdm.com/docs/contributing/committing-changes#changes-files) for more information. - [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or docs/Contributing/API-for-contributors.md) - [ ] Documented any permissions changes - [ ] Input data is properly validated, `SELECT *` is avoided, SQL injection is prevented (using placeholders for values in statements) - [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for new osquery data ingestion features. - [ ] Added/updated tests - [ ] Manual QA for all new/changed functionality - For Orbit and Fleet Desktop changes: - [ ] Manual QA must be performed in the three main OSs, macOS, Windows and Linux. - [ ] Auto-update manual QA, from released version of component to new version (see [tools/tuf/test](../tools/tuf/test/README.md)).
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@ -93,7 +93,7 @@ Note: Please prefix versions with `fleet-v` (e.g., `fleet-v4.0.0`) in git tags,
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5. Deploy the new version to Fleet's internal dogfood instance: https://fleetdm.com/handbook/engineering#deploying-to-dogfood.
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6. In the #g-infrastructure Slack channel, notify the @sandbox-oncall of the release. This way, the @sandbox-oncall individual can deploy the new version.
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6. In the #g-customer-experience Slack channel, notify the @infrastructure-oncall of the release. This way, the @infrastructure-oncall individual can deploy the new version.
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7. Announce the release in the #fleet channel of [osquery
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Slack](https://fleetdm.com/slack) and
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@ -889,7 +889,7 @@ Escalations (in order):
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- Zach Wasserman
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The first responder oncall will take ownership of the @sandbox-oncall alias in Slack for ease first thing Monday morning.
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The first responder oncall will take ownership of the @infrastructure-oncall alias in Slack for ease first thing Monday morning.
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Expected response times: during business hours, 1 hour. Outside of business hours 4 hours.
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@ -899,7 +899,7 @@ We should collect both the email for the customer and information for the error.
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Escalation of issues will be done by hand for the moment.
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All infrastructure alarms will go to #g-infrastructure.
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All infrastructure alarms will go to #help-p1.
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The information needed to evaluate and potentially fix any issues is documented in the [runbook](https://github.com/fleetdm/fleet/blob/main/infrastructure/sandbox/readme.md).
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