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Update open-positions.yml (#23191)
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- 🛠️ Technical: You understand the software development processes. You understand that software quality matters.
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- 🟣 Openness: You are flexible and open to new ideas and ways of working.
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- ➕ Bonus: Cybersecurity or IT background.
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- jobTitle: 🚀 Quality Assurance Engineer
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department: Engineering
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hiringManagerName: Luke Heath
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hiringManagerGithubUsername: lukeheath
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hiringManagerLinkedInUrl: https://www.linkedin.com/in/lukeheath/
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responsibilities: |
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- ⏫ Work closely with CTO to continually improve overall quality assurance efficiency and effectiveness throughout the product design and engineering process.
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- 🐶 Own using Fleet the product at Fleet the business by ensuring all newly released features are leverged in Fleet's dogfood environment.
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- 🤝 Collaborate with the engineering managers and quality assurance engineers in the product groups, actively participating in some engineering scrum meetings, sprint planning, daily standups, sprint demos, sprint retrospectives, and estimation sessions.
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- 🌟 Contribute to the overall success of both the [MDM](https://fleetdm.com/handbook/company/product-groups#mdm-group) and [Endpoint Ops](https://fleetdm.com/handbook/company/product-groups#endpoint-ops-group) product groups by ensuring users receive valuable new features that work as intended.
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- 🧪 Develop and execute testing plans based on feature specifications, outlining step-by-step actions for each user role to confirm that features function as intended.
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- 🚀 Perform manual testing of newly developed features on all supported devices, platforms, and browsers, ensuring a seamless user experience.
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- 🐞 Identify, document, and report any bugs or unusual behavior, creating and assigning bug tickets to the appropriate engineering manager for resolution.
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- 🔧 Verify that bugs have been resolved after engineers have addressed them, repeating the testing process as needed.
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experience: |
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- 💭 3-5 years' of experience in a product quality, QA, or testing role.
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- 💖 Proficient in creating comprehensive testing plans.
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- ✍️ Experience working with engineering and product teams in an agile environment.
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- 🎯 Strong attention to detail and ability to identify inconsistencies or deviations from specifications.
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- 💡 Excellent communication and collaboration skills, with the ability to work closely with engineering and product teams.
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- 🌐 Experience in manual testing across various devices, platforms, and browsers.
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- 🏃♂️ Familiarity with agile development processes and scrum methodologies.
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- 👥 A customer-centric mindset, focusing on delivering value and a positive user experience.
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- 🤝 Collaboration: You work best in a participatory, team-based environment.
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- 🛠️ Technical: You understand the software development processes.
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- 🟣 Openness: You are flexible and open to new ideas and ways of working
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- ➕ Bonus: Cybersecurity or IT background
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- jobTitle: 🌐 Marketing Apprentice
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department: 🌐 Digital Experience
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hiringManagerName: Sam Pfluger
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hiringManagerGithubUsername: sampfluger88
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hiringManagerLinkedInUrl: https://www.linkedin.com/in/sampfluger88/
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responsibilities: |
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- 🧑💻 Work remotely, both within a team and individually, to help develop, document, and perform relevant responsibilities outlined at https://fleetdm.com/handbook/demand#responsibilities.
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- 🗣️ Act as a departmental point of contact, both internally and externally for Fleet.
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- 🦺 Help manage the flow of "planned" and "unplanned" work using multiple tools and ticketing systems.
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- 📣 Record and communicate relevant information and decisions to your team, other departments, and community members.
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- 📈 Collect and report on the departmental "Key Performance Indicators" (KPIs).
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- 🔧 Perform manual data collection and translation.
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- 🧑💼 Represent Fleet and interact with the community using multiple social media platforms.
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- 🎥 Edit image and video content to be used in social media posts, articles, ads, and on the website.
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experience: |
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- 🏃♂️ Strong desire to build a technical and operational-based skill set.
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- 🚀 Detail-oriented, highly organized, and able to move quickly to solve complex problems using boring solutions.
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- 🦉 Good understanding of Google Suite (Gmail, Google Calendar, Google Sheets, Google Docs, etc.)
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- 🫀 Experience dealing with sensitive personal information of team members and customers.
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- 🛠️ Strong writing and oral communication for general and technical topics.
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- 💭 Capable of understanding and translating technical concepts and personas.
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- 🤝 Ability to work in a process-driven team-based environment.
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- 🟣 Openness: You are flexible and open to new ideas and ways of working.
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- ➕ Bonus: Customer service\support background.
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