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Update MDM-macOS-updates.md (#12717)

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Added statement around support for RSRs under the "known issues" section
of macos updates.

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Co-authored-by: Noah Talerman <47070608+noahtalerman@users.noreply.github.com>
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Dave Herder 2023-07-12 14:17:31 -07:00 committed by GitHub
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docs/Using-Fleet/MDM-macOS-updates.md
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@ -45,7 +45,15 @@ On Intel Macs, Fleet triggers step 1 (downloading the macOS update) programmatic
Step 2 (installing the update) always requires end user action.
### Known issue
### Known issues
#### Apple Rapid Security Responses (RSRs)
Currently, end user macOS update reminders via Nudge don't support RSR versions (ex. "13.4.1 (a)").
You can use custom MDM commands in Fleet to trigger built-in macOS update reminders for RSRs. Learn which MDM commands to use in the Apple docs [here](https://support.apple.com/guide/deployment/rapid-security-responses-dep93ff7ea78/web).
#### Mac is up to date
Sometimes after the end user clicks "update" on the Nudge window, the end user's Mac will say that macOS is up to date when it isn't. This known issue can create a frustrating experience for the end user. Ask the end user to follow the steps below to troubleshoot: