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Handbook: People update (#5465)

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* Handbook: People update

Added weekly planning to the handbook.

* Handbook update: people

updated the rituals table to reflect the weekly update KPI spreadsheet updates.
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Nathanael Holliday 2022-05-10 10:09:51 -05:00 committed by GitHub
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@ -400,6 +400,14 @@ At the end of the quarter and key points throughout the quarter (every three wee
- Finalized OKRs are shared company-wide and at the "All hands" meeting and, at least to some degree, become public.
- Throughout the quarter, Mike and Zach have OKR preplanning meetings (every three weeks) to prepare OKRs for the upcoming quarter.
### Weekly update
Every Thursday afternoon Charlie will create a new thread in the #help-manage channel, and ask managers to reply with a short summary of what their team did in the past week.
On Friday afternoon Charlie updates the KPIs in the weekly updates spreadsheet (https://docs.google.com/spreadsheets/d/1Hso0LxqwrRVINCyW_n436bNHmoqhoLhC8bcbvLPOs9A/edit#gid=0)
On Friday evening Charlie will combine the manager's updates into one message and format the content.
If there are any new team members joining Fleet, Charlie will add an announcement to the update.
Charlie will post the update in #general and include a link to the Weekly updates spreadsheet (https://docs.google.com/spreadsheets/d/1Hso0LxqwrRVINCyW_n436bNHmoqhoLhC8bcbvLPOs9A/edit#gid=0)
### 1:1 Mike:Sid Document Preparation
Every two weeks, our CEO Mike has a 1:1 meeting with our Investor Sid. The Digital Experience Team completes four parts while constructing the associated document.
@ -431,7 +439,7 @@ The following table lists the People group's rituals, frequency, and Directly Re
| Ritual | Frequency | Description | DRI |
|:-----------------------------|:-----------------------------|:----------------------------------------------------|-------------------|
| AP invoice monitoring | Daily | Look for new accounts payable invoices and ensure that Fleet's suppliers are paid. | Nathanael Holliday |
| Weekly department updates | Weekly | Updates from managers on what their departments accomplished for the week are logged in the cloud and disseminated on Slack. | Charlie Chance |
| Weekly update | Weekly | Updates from managers on what their departments accomplished for the week are logged in the cloud and disseminated on Slack. Update the ops KPIs in the ["🌈 Weekly updates" spreadsheet](https://docs.google.com/spreadsheets/d/1Hso0LxqwrRVINCyW_n436bNHmoqhoLhC8bcbvLPOs9A/edit#gid=0).| Charlie Chance |
| Hours update | Weekly | Screenshots of contractor hours as shown in Gusto are sent via Slack to each contractor's manager with no further action necessary if everything appears normal. | Charlie Chance |
| Prepare Mike and Sid's 1:1 doc | Bi-weekly | Run through the document preparation GitHub issue for Mike's call with Sid. | Nathanael Holliday |
| OKR review | Every three weeks | Review the status of each OKR. | Mike Thomas |