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moved ceo-handbook.md to company (#12762)
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Sampfluger88
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7 changed files with 13 additions and 14 deletions
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@ -135,11 +135,6 @@ Fleet's founders [evaluate and update compensation decisions yearly](#workiversa
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Compensation at Fleet is determined by benchmarking (we use [Pave](https://pave.com)) with role, experience, location, and performance. Annual raises are not guaranteed, particularly when compensation is already strong relative to benchmarks.
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## CEO handbook
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The [CEO handbook](./ceo-handbook.md) details processes specific to Mike McNeil, CEO of Fleet.
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## Team member onboarding
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### Before the start date
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@ -130,6 +130,9 @@ While most improvements at Fleet are driven by informal conversations with custo
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You can read about the [company's positioning ("👑 Crown jewels")](https://docs.google.com/document/d/1E0VU4AcB6UTVRd4JKD45Saxh9Gz-mkO3LnGSTBDLEZo/edit#) and [vulnerability management positioning ("👑 Crown jewels pt. 2"](https://docs.google.com/document/d/1VXnZo5EQeircKvUPYai69GPW8QnECamCE5CU1vjLMPU/edit), or review [decks](https://drive.google.com/drive/folders/1cw_lL3_Xu9ZOXKGPghh8F4tc0ND9kQeY) and [recordings](https://us-65885.app.gong.io/conversations?workspace-id=9148397688380544352&callSearch=%7B%22search%22%3A%7B%22type%22%3A%22And%22%2C%22filters%22%3A%5B%7B%22type%22%3A%22CallTitle%22%2C%22phrase%22%3A%22all%20hands%22%7D%5D%7D%7D) from recent company-wide ["All hands" meetings](https://fleetdm.com/handbook/business-operations#all-hands).
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## CEO handbook
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The [CEO handbook](https://fleetdm.com/handbook/company/ceo-handbook) details processes specific to Mike McNeil, CEO of Fleet.
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## Slack channels
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The following Slack channels are maintained by Fleet's founders:
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@ -15,13 +15,13 @@ The CEO is the [DRI](https://fleetdm.com/handbook/company/why-this-way#why-direc
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| Task | Description | Frequency |
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| ----------------------------------------------------------- | -----------------------------------------------------------------| --------------------- |
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| [CEO e-mail management](https://fleetdm.com/handbook/business-operations/ceo-handbook#ceo-email-management)| Triage inbound communications, draft responses, flag actions | Daily, multiple times |
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| [CEO e-mail management](#ceo-email-management)| Triage inbound communications, draft responses, flag actions | Daily, multiple times |
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| General communications [slack channel](https://fleetdm.com/handbook/business-operations#slack-channels) | Triage inbound communications, draft responses, flag actions | Daily, multiple times |
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| Schedule internal and external [meetings for the CEO](https://fleetdm.com/handbook/business-operations/ceo-handbook#scheduling-with-the-ceo)| Triage inbound communications, draft responses, flag actions | Daily, multiple times |
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| [Preparing agendas and content](https://fleetdm.com/handbook/business-operations/ceo-handbook#document-preparation) for CEO's meetings | Create and edit agenda, provide context, and contact information | PRN |
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| Schedule internal and external [meetings for the CEO](#scheduling-with-the-ceo)| Triage inbound communications, draft responses, flag actions | Daily, multiple times |
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| [Preparing agendas and content](#document-preparation) for CEO's meetings | Create and edit agenda, provide context, and contact information | PRN |
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| Expenses for the CEO | Intake expense receipts | PRN |
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| [Ad-hoc](https://fleetdm.com/handbook/customers#scheduling-a-customer-call) requests from the CEO | Triage requests, prioritize actions, flag actions for further review | PRN |
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| Total [travel coordination](https://fleetdm.com/handbook/business-operations/ceo-handbook#travel-preferences) for the CEO | Triage travel request, plan and coordinate flight, stay, and concierge arrangements | PRN |
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| Total [travel coordination](#travel-preferences) for the CEO | Triage travel request, plan and coordinate flight, stay, and concierge arrangements | PRN |
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| Coordinate the [weekly E-Group calendar](https://fleetdm.com/handbook/business-operations#weekly-updates) events for the Executive team | Triage requests, agenda prep, flag actions, follow up | Weekly, PRN |
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## CEO preferences
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@ -49,7 +49,7 @@ Don't schedule over the Weekly E-group call unless approved by Mike.
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Add Meeting agendas by copying and pasting the "🗣️Agenda:[link](link)" in the calendar invite description.
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Last-minute changes or cancellations must be communicated to Mike via [direct message (DM) only](https://fleetdm.com/handbook/business-operations/ceo-handbook#why-not-mention-the-ceo-in-slack-threads).
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Last-minute changes or cancellations must be communicated to Mike via [direct message (DM) only](#why-not-mention-the-ceo-in-slack-threads).
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- If there is additional context to share, you can cross-post another Slack message as part of your DM.
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### CEO email management
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@ -57,7 +57,7 @@ Last-minute changes or cancellations must be communicated to Mike via [direct me
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The Apprentice to the CEO is [responsible](https://fleetdm.com/handbook/company/why-this-way#why-direct-responsibility) for handling all email traffic prior to review. Multiple times daily (minimum 3), The Apprentice will reduce the scope of Mike's inbox to only include necessary and actionable communication.
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- Marking spam emails as read (same for emails Mike doesn't actually need to read).
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- Escalate actionable sales communication and update Mike directly.
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- Ensure all calendar invites have [necessary documents](https://fleetdm.com/handbook/business-operations/ceo-handbook#document-preparation) included.
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- Ensure all calendar invites have [necessary documents](#document-preparation) included.
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### Travel preferences
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Preferences for flights, in descending order of importance are:
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@ -178,7 +178,7 @@ These questions are helpful for the product team when considering what to priori
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#### Design reviews
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Design reviews are [conducted daily by the CEO](https://fleetdm.com/handbook/business-operations/ceo-handbook#calendar-audit).
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Design reviews are [conducted daily by the CEO](https://fleetdm.com/handbook/company/ceo-handbook#calendar-audit).
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The product designer prepares proposed changes in the form of wireframes for this meeting, and presents them quickly. Here are some tips for making this meeting effective:
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- Bring 1 key engineer who has been helping out with the user story, when possible and helpful.
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@ -60,7 +60,7 @@ For external contributors: please consider opening an issue with reference scree
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- Prepare your draft in the user story issue.
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- Prepare the agenda for your design review meeting, which should be an empty document other than the proposed changes you will present.
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- Review the draft with the CEO at one of the daily design review meetings, or schedule an ad-hoc design review if you need to move faster. (Efficient access to design reviews on-demand [is a priority for Fleet's CEO](https://fleetdm.com/handbook/business-operations/ceo-handbook). Emphasizing design helps us live our [empathy](https://fleetdm.com/handbook/company#empathy) value.)
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- Review the draft with the CEO at one of the daily design review meetings, or schedule an ad-hoc design review if you need to move faster. (Efficient access to design reviews on-demand [is a priority for Fleet's CEO](https://fleetdm.com/handbook/company/ceo-handbook). Emphasizing design helps us live our [empathy](https://fleetdm.com/handbook/company#empathy) value.)
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- When introducing a story, clarify which review "mode" the CEO should operate in:
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+ **Final review** mode — you are 70% sure the design is 100% done.
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+ **Feedback** mode — you know the design is not ready for final review, but would like to get early feedback.
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2
website/config/custom.js
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2
website/config/custom.js
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@ -116,8 +116,8 @@ module.exports.custom = {
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'handbook': ['mike-j-thomas', 'eashaw', 'mikermcneil', 'zwass'],// (default for handbook)
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'handbook/company': 'mikermcneil',
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'handbook/company/ceo-handbook': ['sampfluger88', 'mikermcneil'],
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'handbook/business-operations': ['jostableford', 'hollidayn', 'mikermcneil'],
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'handbook/business-operations/ceo-handbook': ['sampfluger88', 'mikermcneil'],
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'handbook/engineering': ['zwass', 'lukeheath'],
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'handbook/product': ['noahtalerman', 'zhumo'],
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'handbook/customers': ['alexmitchelliii','zayhanlon','dherder'],
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1
website/config/routes.js
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1
website/config/routes.js
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@ -376,6 +376,7 @@ module.exports.routes = {
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'GET /docs/using-fleet/mdm-macos-settings': '/docs/using-fleet/mdm-custom-macos-settings',
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'GET /platform': (req,res)=> {return res.redirect(302, '/');},// FUTURE: change this to a 301 (permanent) redirect once we are sure what the page that replaces this is.
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'GET /handbook/company/senior-software-backend-engineer': 'https://www.linkedin.com/posts/mikermcneil_in-addition-to-our-product-quality-specialist-activity-7067711903166279680-6CMH',
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'GET /handbook/business-operations/ceo-handbook': '/handbook/company/ceo-handbook',
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// ╔╦╗╦╔═╗╔═╗ ╦═╗╔═╗╔╦╗╦╦═╗╔═╗╔═╗╔╦╗╔═╗ ┬ ╔╦╗╔═╗╦ ╦╔╗╔╦ ╔═╗╔═╗╔╦╗╔═╗
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// ║║║║╚═╗║ ╠╦╝║╣ ║║║╠╦╝║╣ ║ ║ ╚═╗ ┌┼─ ║║║ ║║║║║║║║ ║ ║╠═╣ ║║╚═╗
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