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make Mo own CX (#12856)

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Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
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handbook/company/development-groups.md
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@ -51,7 +51,7 @@ The goal of the customer experience (CX) group is to make users and customers ha
| Designer | Rachael Shaw
| Engineering manager | Sharon Katz
| Quality assurance | Reed Haynes
| Product manager | Zay Hanlon
| Product manager | Mo Zhu
| Software engineers (developers) | Jacob Shandling, Juan Fernandez*, Lucas Rodriguez, Rachel Perkins, Eric Shaw
> The Slack channel, kanban release board, and label for this product group is `#g-cx`.

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handbook/product/README.md
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@ -366,7 +366,7 @@ Directly Responsible Individuals (DRI) engage in the ritual(s) below at the freq
| ⚗️✨🗣 Design review (MDM) | Daily | Review designs from the MDM team | Marko Lisica |
| ⚗️✨🗣 Design review (CX) | Daily | Review designs from the CX team | Rachael Shaw |
| Product development process review | Sprintly | CEO, Director of Product Development, and Head of Product get together to review boards and process to make sure everything still makes sense | Mo Zhu |
| Report number of estimated stories (CX) | Weekly | Report the number of product-driven stories estimated that week to the Head of Product for KPI tracking purposes | Zay Hanlon |
| Report number of estimated stories (CX) | Weekly | Report the number of product-driven stories estimated that week to the Head of Product for KPI tracking purposes | Mo Zhu |
| Report number of estimated stories (MDM) | Weekly | Report the number of product-driven stories estimated that week to the Head of Product for KPI tracking purposes | Noah Talerman |
| Bug de-prioritization | Sprintly | CEO and Head of Product review the bugs which did not meet the 6-week delivery timeline. Align on next steps for which bugs to continue into the next sprint and which can be de-prioritized. | Mo Zhu |