diff --git a/handbook/business-operations/README.md b/handbook/business-operations/README.md index ca26b509d4..7ba427e209 100644 --- a/handbook/business-operations/README.md +++ b/handbook/business-operations/README.md @@ -204,6 +204,10 @@ Within 60 days of the end of the year, follow these steps: - Provide SVB with our board-approved annual operating budgets and projections (on a quarterly granularity) for the new year. - Deliver this as early as possible in case they have questions. +### Update weekly KPIs +- Create the weekly update issue from the template in ZenHub every Friday and update the [KPIs for BizOps](https://docs.google.com/spreadsheets/d/1Hso0LxqwrRVINCyW_n436bNHmoqhoLhC8bcbvLPOs9A/edit#gid=0) by 5pm US central time. +- Check the KPI sheet at 5pm US central time to ensure all departments have updated their KPIs on time. If any departments are delinquent, notify the department head and let the [Apprentice to the CEO](https://fleetdm.com/handbook/ceo#team) know so they can put it on the agenda for their next one-on-one with the CEO. + ## Rituals