Proposing Operations Associate role (#13443)

handbook/company/README.md

@@ -38,6 +38,7 @@ Fleet is currently hiring for the following positions:
 - [🐋 Customer Support Engineer](https://fleetdm.com/handbook/company/customer-support-engineer)
 - [🐋 Account Executive](https://fleetdm.com/handbook/company/account-executive)
 - [🚀 Software Engineer](https://fleetdm.com/handbook/company/software-engineer)
+- [🔦 Financial Specialist](https://fleetdm.com/handbook/company/financial-specialist)
 
 > **🛸 Join us!**  Interested in joining the team at Fleet, or know someone who might be?  Click one of the positions to read the job description and apply.  Or [copy a direct link to this page](https://fleetdm.com/handbook/company#open-positions) to share a short summary about the company, including our vision, values, history, and all currently open positions.  Thank you for the help!
 

handbook/company/operations-associate.md

@@ -0,0 +1,65 @@
+#  🔦 Operations Associate
+
+## Let's start with why we exist. 📡
+
+Ever wondered if your employer is monitoring your work computer?
+
+Organizations make huge investments every year to keep their laptops and servers online, secure, compliant, and usable from anywhere. This is called "device management".
+
+At Fleet, we think it's time device management became [transparent](https://fleetdm.com/transparency) and [open source](https://fleetdm.com/handbook/company#open-source).
+
+## About the company 🌈
+
+You can read more about the company in our [handbook](https://fleetdm.com/handbook/company), which is public and open to the world.
+
+tldr; Fleet Device Management Inc. is a [recently-funded](https://techcrunch.com/2022/04/28/fleet-nabs-20m-to-enable-enterprises-to-manage-their-devices/) Series A startup founded and backed by the same people who created osquery, the leading open source security agent. Today, osquery is installed on millions of laptops and servers, and it is especially popular with [enterprise IT and security teams](https://www.linuxfoundation.org/press/press-release/the-linux-foundation-announces-intent-to-form-new-foundation-to-support-osquery-community).
+
+## Your primary responsibilities 🔭
+
+As an Operations Associate at Fleet, we'll look to you to…
+
+- 🙋 Happily jump in to support the Operations team with a range of tasks across business, people, finance, IT, and RevOps, including:
+  - 📝 Assist in the preparation of documentation for a variety of purposes
+  - ✅ Help ensure company compliance with internal procedures
+  - 🎓 Help provide basic company training to teammates
+  - 🧑‍🏫 Support onboarding of new teammates, including account creation, device ordering, and basic troubleshooting
+  - 🤑 Support payroll functions for teammates and contractors
+  - 💰 Support accounts receivable and accounts payable fuctions
+  - 🧾 Maintain accurate records, including ledgers, journals, receipts, and invoices
+  - 📣 Speak with vendors and suppliers to ensure charges are accurate, and payments are received promptly
+  
+## Are you our new team member? 🧑‍🚀
+
+If most of these qualities sound like you, we would love to chat and see if we're a good fit.
+
+### You "get it":
+
+- 🦉 3+ years of professional work experience
+- 🤝 Enjoy working in a team environment
+- 🎤 You feel confident talking to people
+- 🧑‍💻 Excited about learning new systems and processes on-the-job in a fast-paced environment
+- 👀 Curious about the why of things, and able to think objectively
+- 😊 Low ego team player with a positive attitude when adapting to changes
+- ➕ Bonus: experience with Slack, Google Suite, HR systems, GitHub, or project management tools
+
+### You can "walk the walk":
+
+- 🧩 Previously found a creative solution to a pain point for a team or process
+- 🔍 Have excellent attention to detail
+- 🧑‍💻 Comfortable working independently, but know the right time to ask for help
+- 📣 Have strong communication, listening, and interpersonal skills
+- 🟣 You are flexible and open to new ideas and ways of working
+- 🔒 Trusted to handle sensitive data and operate with confidentiality
+- ➕ Bonus: You've previously learnt a technical computer software and become a "power user" who can teach others
+- ➕ Bonus: You've written or edited documentation, correcting inconsistencies or duplications
+
+## Why should you join us? 🛸
+
+The Business Operations team at Fleet is a team of high achieving, collaborative, and enthusiastic problem solvers. We genuinely enjoy working together, and are excited about adding a new teammate!
+Learn more about the company and [why you should join us here](https://fleetdm.com/handbook/company#is-it-any-good).
+
+## Want to join the team?
+
+You can reach out to Joanne Stableford on [LinkedIn](https://www.linkedin.com/in/joanne-stableford/).
+
+<meta name="maintainedBy" value="mikermcneil">