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Update ceo-handbook.md (#12280)
Proposed changes:
- I spotted a typo
- I updated references to previous staff members while reading.
- I spelled out "Executive Assistant" in the first couple of instances
and included "(EA)." It may seem an obvious acronym, but I'm a dumbo,
and the first time I heard EA mentioned, I thought we were talking about
Electronic Arts, the software developer. That is not entirely true, but
you get my point 😉
There are also two more references to @mentioning Charlie in Slack on
lines 148 and 150 that I don't know who to update to, so I have left
them untouched for the time being.
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# CEO handbook
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This page details processes specific to Mike McNeil, CEO of Fleet. Below are a list of processes the Executive Assistant collaborates with the CEO.
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This page details processes specific to Mike McNeil, CEO of Fleet. Below are a list of processes the Executive Assistant (EA) collaborates with the CEO.
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## Responsibilities
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The CEO is the [DRI](https://fleetdm.com/handbook/company/why-this-way#why-direct-responsibility) for pricing, [UI or behavioral changes to fleetdm.com and the core product](https://fleetdm.com/handbook/company/product-groups#making-changes), signatures, changes to parts of the handbook, and various other aspects of the company.
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@ -7,7 +7,7 @@ The CEO is the [DRI](https://fleetdm.com/handbook/company/why-this-way#why-direc
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> When the CEO is out of office, these responsibiliies should be delegated so they can be handled promptly. The process for the CEO going out of office is a [work in progress](https://docs.google.com/document/d/1mtFP_92zQKMXW630ZyixBmwQeMY_q_cqW080ZTHFX5E/edit).
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## The CEO support team
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### EA to the CEO
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### Executive Assistant (EA) to the CEO
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#### Rituals
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@ -105,7 +105,7 @@ From Mike:
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>
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> I held on as long as I could. But due to volume, in late 2022, I made the decision to no longer read Slack threads where I am mentioned.
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>
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> What do still read?
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> What do I still read?
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> - If you mention me in a top-level channel message, I'll see and read it in 1 business day.
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> - If you send me a direct message, I'll see and read that ASAP.
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>
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@ -122,7 +122,7 @@ From Mike:
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> DISCUSS -mike, 2023-03
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Every month Charlie will do the prep work for the monthly "✌️ All hands 🖐👋🤲👏🙌🤘" call.
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Every month the EA to the CEO will do the prep work for the monthly "✌️ All hands 🖐👋🤲👏🙌🤘" call.
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1. In the ["👋 All hands" folder](https://drive.google.com/drive/folders/1cw_lL3_Xu9ZOXKGPghh8F4tc0ND9kQeY?usp=sharing), create a new folder using "yyyy-mm - All Hands - yyyy month name".
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2. Download a copy of the previous month's keynote file and rename the copy with the same name used to create the new folder.
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3. Update "🧑🚀 Welcome!" slide to reflect new hires since last month's All Hands meeting (pull this from the [🧑🚀 Fleeties spreadsheet](https://docs.google.com/spreadsheets/d/1OSLn-ZCbGSjPusHPiR5dwQhheH1K8-xqyZdsOe9y7qc/edit?pli=1#gid=0) using "**name** <em>(pronoun)</em>, position".
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@ -138,7 +138,7 @@ Every month Charlie will do the prep work for the monthly "✌️ All hands 🖐
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The day before the All Hands, Mike will prepare slides that reflect the CEO vision and focus.
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### Calendar audit
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As Fleet grows, time management for the CEO is more essential. Charlie will audit the CEOs calendar and set meeting notes for calls with external attendees.
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As Fleet grows, time management for the CEO is more essential. The EA to the CEO will audit the CEOs calendar and set meeting notes for calls with external attendees.
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In the notes document include:
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1. LinkedIn profile link of all outside participants
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2. Company profile link
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@ -177,7 +177,7 @@ Whereas agendas are good when it's all about action items / decisions / discussi
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## Tasks as assigned
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### Private whiteboard
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From time to time the CEO will ask Charlie to unroll a Slack thread into a well-named whiteboard google doc for safekeeping and future searching.
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From time to time the CEO will ask the EA to the CEO to unroll a Slack thread into a well-named whiteboard google doc for safekeeping and future searching.
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1. Start with a new doc.
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2. Name the file with "yyyy-mm-dd - topic" (something empathetic and easy to find).
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3. Use CMD+SHFT+V to paste the Slack convo into the doc.
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