diff --git a/handbook/business-operations/README.md b/handbook/business-operations/README.md
index d2b5a1cbf9..b8f7f8b3ef 100644
--- a/handbook/business-operations/README.md
+++ b/handbook/business-operations/README.md
@@ -635,13 +635,18 @@ This applies to anyone who gets paid by the hour, including consultants and hour
 
 ## Informing managers about hours worked
 Every Friday at 1:00pm CT, we gather hours worked for anyone who gets paid hourly by Fleet. This includes core team members and consultants, regardless of employment classification, and regardless whether inside or outside of the United States.
+
+Here's how:
 - For every hourly core team member in Gusto or Pilot.co, look up their manager ([who they report to](https://fleetdm.com/handbook/company#org-chart)).
-- [Consultants](https://fleetdm.com/handbook/business-operations#hiring) don't have a formal reporting structure or manager. Instead, send their hours worked to the CEO, no matter who the consultant is. (Anyone curious is welcome to ask; the lack of openness is only out of lack of having set up a solution that integrates with Gusto to share consultant hours on demand)
-- Send each manager a direct message in Slack by copying and pasting the following template:
+- If any direct report is hourly in Pilot.co and does not submit their hours until the end of the month, still list them, but explain.  (See example below.)
+- [Consultants](https://fleetdm.com/handbook/business-operations#hiring) don't have a formal reporting structure or manager. Instead, send their hours worked to the CEO, no matter who the consultant is.
+
+Then, send **the CEO** and **each manager** a direct message in Slack by copying and pasting the following template:
 
 > Here are the hours worked by your direct reports since last Saturday at midnight (YYYY-MM-DD):
 > - 🧑‍🚀 Alice Bobberson: 21.25
 > - 🧑‍🚀 Charles David: 3.5
+> - 🧑‍🚀 Philippe Timebender: (this person's hours will not be available until they invoice at the end of the month)
 >
 > And here are the hours worked by consultants:
 > - 💁 Bombalurina: 0