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Handbook: Update customer team (#14107)

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@ -7,20 +7,17 @@ The Sales department is directly responsible for attaining the revenue goals of
## Team
| Role | Contributor(s) |
|:------------------------------------|:------------------------------------------------------------------------------------------------------------------------|
| Chief Revenue Officer | [Alex Mitchell](https://www.linkedin.com/in/alexandercmitchell/) _([@alexmitchelliii](https://github.com/alexmitchelliii))_
| VP of Customer Success | [Zay Hanlon](https://www.linkedin.com/in/zayhanlon/) _([@zayhanlon](https://github.com/zayhanlon))_
| Director of Solutions Consulting | [Dave Herder](https://www.linkedin.com/in/daveherder/) _([@dherder](https://github.com/dherder))_
| Solutions Consultant | [Will Mayhone](https://www.linkedin.com/in/william-mayhone-671977b6/) _([@willmayhone88](https://github.com/willmayhone88))_
| Head of Public Sector | [Keith Barnes](https://www.linkedin.com/in/keith-barnes-8b666/) _([@KAB703](https://github.com/KAB703))_
| Business Expansion Lead | [Tom Ostertag](https://www.linkedin.com/in/tom-ostertag-77212791/) _([@TomOstertag](https://github.com/TomOstertag))_
| Sales Development Rep | [Tom "Ringo" Ringhofer](https://www.linkedin.com/in/tom-ringhofer/) _([@ringoshere](https://github.com/ringoshere))_
| Account Executives | [Carlos Sanz](https://www.linkedin.com/in/carlos-sanz-53b28b/) _([@CarlosFleetDM](https://github.com/CarlosFleetDM))_,[Jin Yi](https://www.linkedin.com/in/jin-yi-743986196/) _([@jinny321](https://github.com/jinny321))_, [Patricia Ambrus](https://www.linkedin.com/in/pambrus/) _([@ambrusps](https://github.com/ambrusps))_,[Anthony Snyder](https://www.linkedin.com/in/anthonysnyder8/) _([@AnthonySnyder8](https://github.com/AnthonySnyder8))_
| Sr. Customer Success Manager | [Jason Lewis](https://www.linkedin.com/in/jlewis0451/) _([@patagonia121](https://github.com/patagonia121))_
| Senior Support Engineer | [Kathy Satterlee](https://www.linkedin.com/in/ksatter/) _([@ksatter](https://github.com/ksatter))_
| Software Engineer | Ben Edwards _([@edwardsb](https://github.com/edwardsb))_
| Customer Support Engineer | [Grant Bilstad](https://www.linkedin.com/in/grantbilstad/) _([@Pacamaster](https://github.com/Pacamaster))_
| Role | Contributor(s) |
|:--------------------------------------|:------------------------------------------------------------------------------------------------------------------------|
| Chief Revenue Officer (CRO) | [Alex Mitchell](https://www.linkedin.com/in/alexandercmitchell/) _([@alexmitchelliii](https://github.com/alexmitchelliii))_
| VP of Customer Success | [Zay Hanlon](https://www.linkedin.com/in/zayhanlon/) _([@zayhanlon](https://github.com/zayhanlon))_
| Customer Success Manager (CSM) | [Jason Lewis](https://www.linkedin.com/in/jlewis0451/) _([@patagonia121](https://github.com/patagonia121))_
| Customer Support Engineer (CSE) | [Kathy Satterlee](https://www.linkedin.com/in/ksatter/) _([@ksatter](https://github.com/ksatter))_, [Grant Bilstad](https://www.linkedin.com/in/grantbilstad/) _([@Pacamaster](https://github.com/Pacamaster))_, Ben Edwards _([@edwardsb](https://github.com/edwardsb))_
| Director of Solutions Consulting | [Dave Herder](https://www.linkedin.com/in/daveherder/) _([@dherder](https://github.com/dherder))_
| Solutions Consultant (SC) | [Will Mayhone](https://www.linkedin.com/in/william-mayhone-671977b6/) _([@willmayhone88](https://github.com/willmayhone88))_
| Head of Public Sector | [Keith Barnes](https://www.linkedin.com/in/keith-barnes-8b666/) _([@KAB703](https://github.com/KAB703))_
| Account Executive (AE) | [Carlos Sanz](https://www.linkedin.com/in/carlos-sanz-53b28b/) _([@CarlosFleetDM](https://github.com/CarlosFleetDM))_, [Tom Ostertag](https://www.linkedin.com/in/tom-ostertag-77212791/) _([@TomOstertag](https://github.com/TomOstertag))_, [Jin Yi](https://www.linkedin.com/in/jin-yi-743986196/) _([@jinny321](https://github.com/jinny321))_, [Patricia Ambrus](https://www.linkedin.com/in/pambrus/) _([@ambrusps](https://github.com/ambrusps))_,[Anthony Snyder](https://www.linkedin.com/in/anthonysnyder8/) _([@AnthonySnyder8](https://github.com/AnthonySnyder8))_
| Sales Development Rep (SDR) | [Ringo Ringhofer](https://www.linkedin.com/in/tom-ringhofer/) _([@ringoshere](https://github.com/ringoshere))_, [Brad Macdowall](https://www.linkedin.com/in/bradmacdowall/) _([@bradmacd](https://github.com/bradmacd))_
## Contact us
- To make a request of this department, [create an issue](https://github.com/fleetdm/confidential/issues/new?assignees=&labels=%23g-sales&projects=&template=custom-request.md&title=Request%3A+_______________________) and a team member will get back to you within one business day.