From 3009630141fbd364ad9efedfb79cdb54284f3cb8 Mon Sep 17 00:00:00 2001 From: Sam Pfluger <108141731+Sampfluger88@users.noreply.github.com> Date: Sun, 5 Oct 2025 17:41:42 -0500 Subject: [PATCH] Add an account to your patch (#33846) --- handbook/sales/README.md | 7 +++++++ 1 file changed, 7 insertions(+) diff --git a/handbook/sales/README.md b/handbook/sales/README.md index 5851976226..5b7c282caf 100644 --- a/handbook/sales/README.md +++ b/handbook/sales/README.md @@ -25,6 +25,13 @@ This handbook page details processes specific to working [with](#contact-us) and The Sales department is directly responsible for attaining the revenue goals of Fleet and helping to deliver upon our customers' objectives. +### Add an account to your patch + +Use the following steps to add an account to Salesforce if one doesn't exist already: +1. Obtain the company name, website, and LinkedIn company url of the account you would like to create and search Salesforce to be sure a dupicate, parent, or child account doesn't already exist. +2. If the account already exists, reach out to the [Head of Digital Workspace & GTM Systems](https://fleetdm.com/handbook/it-and-enablement#team) in the [#g-unicorns Slack channel](https://fleetdm.slack.com/archives/C08BTMFTUCR) with the account data and request the account be created and/or added to your patch. + + ### Respond to a customer feature comparison request AEs, SEs, and CSMs will bring any feature comparison / evaluation matrices / spreadsheets from prospects to the "🎐🗣 Design review (:help-design)" meeting for CEO review. The rep will: