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Handbook: backlog contributor ex audits (#9777)

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https://github.com/fleetdm/fleet/issues/4679
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handbook/business-operations/README.md
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@ -117,6 +117,18 @@ We consider Salesforce to be our Rolodex for customer information. During the on
5. The order will be processed in ~30m.
## Backlog contributor experience checkup
Things to check:
- Ensure "TBD" column exists.
- Ensure "README" column exists, and that its sole info card is accurate, and that the links work.
- For any cards that are just a note and not an issue, convert into a confidential issue.
- Categorize all cards that are in "TBD" column into their appropriate category column.
- If no category is an obvious fit to you, then leave the card where it is, but add a comment at-mentioning CEO, asking which category to use.
- For any cards that seem weird or out of date, add a comment at-mentioning the board DRI asking if this might be a duplicate, or if it's still relevant.
- If you find yourself commenting on the same card for the second time, then escalate to CEO within 24 hours (send a list of all relevant issue URLs to CEO).
## Security
At Fleet, we care about security. Here are a few resources about Fleet's security policies and best practices.