From 29672c03b0518bfb38919ca3613e82064ef43f19 Mon Sep 17 00:00:00 2001 From: Mike McNeil Date: Mon, 20 Mar 2023 18:58:54 -0500 Subject: [PATCH] Add remittance link (#10618) --- handbook/customers/README.md | 11 ++++++++++- 1 file changed, 10 insertions(+), 1 deletion(-) diff --git a/handbook/customers/README.md b/handbook/customers/README.md index fb77e19823..6df609155a 100644 --- a/handbook/customers/README.md +++ b/handbook/customers/README.md @@ -23,7 +23,7 @@ Customers on a paid tier of Fleet can get in touch directly for commercial suppo To close a deal with a new customer (non-self-service), create a GitHub issue using the "Sale" issue template and follow the steps. -> TODO: dedupe between this section and the issue template +> TODO: dedupe between this section and the "Sale" issue template This workflow outlines the process that sales and customer success can follow when a new deal closes. @@ -70,6 +70,15 @@ This workflow outlines the process that sales and customer success can follow wh A recent signed copy of Fleet's W-9 form can be found in [this confidential PDF in Google Drive](https://drive.google.com/file/d/1ugXazEBk1oVm_LqGbYNsIFECcv5jXLA9/view?usp=drivesdk). +## Paying Fleet +For customers with hundreds or more hosts, Fleet accepts payment via wire transfer or electronic debit (ACH/SWIFT). + +Fleet team members can provide remittance information to customers by exporting ["💸 Paying Fleet"](https://docs.google.com/document/d/1KP_-x9c1x3sS1X9Q8Wlib2H7tq69xRONn1KMA3nVFQc/edit) into a PDF. + + + + + ## Customer success calls ### Scheduling a customer call